On The Move. Professional Movers in Gilbert, Mesa and Chandler providing Long Distance Moving services.
Look at other reviews. 5 5 star reviews all within 2 weeks of one another and nothing more for 9 months. Obvious friend and family postings. Here is the only 1 honest review from a customer. In short, DO NOT use this company....absolutely horrible experience from start to finish. For those who like the details. It started with the hourly rate and number of hours estimated for the job. Of course I remember it much differently than Oscar of On The Move but I dismissed as I simply misunderstood so my move that cost my twice what I budgeted may be my fault. Next came the furniture prep. I was assured how well everything was packed and wrapped. This was comical. Wish I would have taken photos of the one of two pieces of shrink wrap protecting my couch as they stood it on end in the truck and force it in place. Two men literally sliding the the couch on its fabric sides as it continues to snag on the roof of the truck because how long the couch was. Needless to say my truly custom built couch is ripped. Also, the entire side of one of my kids computer desk was broken off. Movers were very apologetic and offered to go to Home Depot to get a piece of wood to brace the side back on. Can't even explain why that wouldn't work or how wonderful it would look.
Posted: 6/02/2011 • Last edited: 1/28/2014 • Link to this review
I am very happy with the service I received from On the Move. I was in a hurry and I called them for their services. I never had to move before so I had a lot of questions. They were so kind in answering all my questons and even though they were busy they made time to fit me in the same day I called them! I will use their services again!
Posted: 9/10/2010 • Last edited: 1/28/2014 • Link to this review
Exceptional service from the day I called to get an estimate to the day of the actual move. The movers were on time, friendly and personable, but also extremely hard working! There is no other business I would recommend. I have never used professional movers before and was very nervous to do so, but they made an out of state relocation extremely pleasant at a very affordable rate! I would definitely recommend On the Move highly to anyone, and would absolutely use them again. Thank you for making my move an easy and enjoyable day. I read many moving horror stories online when researching movers and I am SO grateful that I do not have one of those stories to tell. Very glad I made the right choice with On the Move!! Thanks again. I can't say enough times that the actual movers were very good !
Posted: 9/05/2010 • Last edited: 1/28/2014 • Link to this review
wanted to thank you for the good service on the recent move that your company completed for our family. Everything was received in excellent shape.I was pleased to find your movers very helpful and this made our move alot less stressful. If you would like to use our name for any referrals, please feel free to do so. Likewise, we may well have a future need or friends to refer your company to..."
Posted: 9/04/2010 • Last edited: 1/28/2014 • Link to this review
I have nothing but wonderful things to say about On the Move. The staff was friendly, hard working, and most importantly, they were extremely careful with our valuables. By far, some of the best movers I have ever seen; we couldn't be happier that we chose On the Move! There is not a single scratch on anything they touched, or on our brand new house.
Posted: 8/28/2010 • Last edited: 1/28/2014 • Link to this review