Onyx Consulting Inc

A fantastic experience. The professionals at Onyx exceed expectations in expertise and service. You are kept up to date regarding the status of the repair. While I have turned to Onyx several times, recently my hard drive failed I brought it to Onyx and it was replaced quickly. I had a further concern and they were more than happy to look at the drive and re-test it. While they were at it they took care of another issue I would never have found and improved my computer's speed. They take their time explaining things and you come away feeling great about the experience. I use my Mac for my business and am delighted to have Onyx to count on. And I do.

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Extremely positive experience! My Macbook Pro had some water damage (it wouldn't even boot) so I took it to Onyx. The staff were extremely professional, they gave me an update and an assessment within 3 business days, then successfully fixed my Macbook for an extremely reasonable price. One thing I really appreciated was their honesty when I asked their opinion, instead of giving the typical politically correct, corporate business answer, or the smarter-than-you technical computer jargon lecture, they actually spoke to me like a civilized human being, mono e mono. I've had some really bad experiences in the past, but this one made me walk away with a smile, almost renewing my faith in apple repair. I would highly recommend this place to anyone!

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When your business is on your MacBookPro and your MacBookPro hard drive crashes, it might be easy to despair. No, no, no. Call one of the swell dudes at Onyx Consulting. Professionalism reigns, an easy-to-understand fee system, speedy diagnostic, consistent communications, crashed to up again, full data recovery: 4 hours. Customer for life: DepthPR

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I've used several other services but they could not compare to Onyx. The service is excellent and Ken and Reed are very helpful. They have fast turnaround and honor the warranty.

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I was having a really difficult time w/my MACthe fan was hyper-fan and running like crazy - heating up the machine. I needed it badly for work. Ken took it in and checked it out quickly. Then, my hard drive was crashing - so he took it in again - turned it around w/in days and after MAC checked it out - they said they fixed it. However, it was not working properly still - Ken suggested (and put me in contact w/someone from MAC) that I see if I could get a different computer. MAC sent me a new computer - Ken was always so helpful, prompt, informative, and more than anything - patient. I would HIGHLY recommend him to help w/any MAC products. Thanks Onyx!

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