Optimal Hearing

4 star rating 13 Reviews

(404) 233-3217(404) 233-3217 View Website »

455 E Paces Ferry Road, Suite 210Atlanta, GA 30305

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Optimal Hearing - Atlanta, GA - Best Of 2015 - Kudzu.com Optimal Hearing - Atlanta, GA - Best Of 2015 - Kudzu.com

Reviews

  • Optimal Hearing - Atlanta, GA -  JohnAbbott

    Reviews: 1

    no
    JohnAbbott (1 review)
    5/14/2015

    please go down the street and buy the exact same device for a lot less and save yourself the heart ache.

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  • Optimal Hearing - Atlanta, GA -  ATLien1977

    Reviews: 1

    Best Hearing Service in Atlanta!
    ATLien1977 (1 review)
    3/17/2015

    Tyler, and the staff at Optimal Hearing in Buckhead helped my father hear so much better than before.

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  • Optimal Hearing - Atlanta, GA -  kc77404

    Reviews: 1

    Not Pleased
    kc77404 (1 review)
    8/05/2014

    Family owned business endorsed by celebrity Coach Dan Reeves who may actually be the family patriarch. Initially we were pleased with the sales pitch and customer service. We purchased mid price point aids. After they were fitted, my 87 year old father, a retired medical doctor, told them that they didn't work. This was repeated numerous times over a 2 year period. The Optimal Hearing s solution: you have to get used to wearing aids. The aids never worked. We returned twice for help, guidance and fittings, each time another family member was the technician manning the office. The aids were checked and cleaned but still never worked. The aids did not increase his ability to hear. At our last visit we were informed that the aids were broken, 90 days after the warranty expiration. Because they never really worked, and because you could count on one hand the number of times my Dad attempted to wear them, it was very hard to believe the aids were suddenly broken. In any event, Optimal's recommended solution, spend another $600 or 25% of the total cost to have them fixed or if that doesn't work, upgrade for an additional cost. The aids never worked and Optimal Hearing refused to accept any responsibility. The audacity to upsell on another pair of higher priced aids says it all. We'll cut our losses and find another provider.

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  • Optimal Hearing - Atlanta, GA -  SavyGeorgian

    Reviews: 6

    is the office ever open
    SavyGeorgian (6 reviews)
    7/16/2012

    Last year I bought my hearing aids there. I was told up front that due to my hearing test - it might take a few meeting to get them right. It did... it took more than four. However, Bill was wonderful and helped me. I could hear things I hadn't in years. Now, I think Bill must have left and that office fallen apart with it. No one ever returns messages. The office hours have been reduced and still no one is ever there. It is frustrating to no ends- especially with the product line they carry as few people can adjust them in this area. So, in short... if you can find Bill- he is wonderful, the audibel product is really good, everything else and i do mean everything is frustrating. nothing like a business that isn't available to their clients.

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    Optimal Hearing replied on 11/02/2012

    We apologize for the interruption in services. We now have a wonderful professional working full time in the Buckhead facility. Courtney is very busy and you will need to book an appointment to see her. Bill is happily working away in our Woodstock office. You may see him there.

  • Optimal Hearing - Atlanta, GA -  GAbrown33

    Reviews: 1

    Finally!
    GAbrown33 (1 review)
    5/05/2011

    If you have ever tried to purchase hearing aids, then I don't have to tell you how frustrating and confusing it can be! A friend recommended Optimal Hearing and I finally found honest people who had my best interests at heart. They did not try to pressure me into the most expensive hearing aid, but found something that fixed my problem without breaking my wallet. Now I send anyone who asks to Optimal Hearing Systems. I know they will be treated right!

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  • Optimal Hearing - Atlanta, GA -  CDLEWIS

    Reviews: 1

    Best all around!!
    CDLEWIS (1 review)
    5/05/2011

    wonderful products, service, and friendly staff!! would definalty recommend!! have been a patient for years and I continue to get great service!!!

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  • Optimal Hearing - Atlanta, GA -  BigPappy

    Reviews: 3

    Best in South
    BigPappy (3 reviews)
    3/26/2011

    I have had a hearing loss and worn hearing aids for over 30 years. I have never had hearing, hearing loss and hearing aids explained with such simplicity and clarity. I have worked with several different Optimal Hearing offices and I have had the exact same experience in each facility. These are people dedicated to helping those of us with a hearing loss.

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  • Optimal Hearing - Atlanta, GA -  happykamp

    Reviews: 1

    Thank you
    happykamp (1 review)
    4/08/2008

    After many years of hearing difficulty, I am finally hearing much better with the Virtue 12 hearing aids. I no longer need to read lips and no longer have to ask, "What did you say, or talk a little louder please."

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  • Optimal Hearing - Atlanta, GA -  Ralph E.

    Reviews: 2

    John Schellman in Buckhead
    Ralph E. (2 reviews)
    3/28/2008

    It is just terrific to be able to hear! I didn't realize I was causing so much trouble not hearing. Optimal Hearing has really helped me hear better, especially when I have guest over. I've recommended several hard of hearing friends see Optimal Hearing. Sofia

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  • Optimal Hearing - Atlanta, GA -  CrewinBuckhead

    Reviews: 1

    Highly recommended
    CrewinBuckhead (1 review)
    3/28/2008

    I retired in 1990 as a mathematics teacher in the Atlanta Public School.As a first time hearing aid user I would highly recommend the Vitue 12"s. I am now able to hear better in church and at home. I can now watch TV with my family without them complaining that I have the TV too loud. I am able to participate in conversations with others with out having to ask them to repeat themselves.

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  • Optimal Hearing - Atlanta, GA -  PapaGG

    Reviews: 1

    A Top Caregiver
    PapaGG (1 review)
    9/16/2007

    While I hardly ever participate in forums like this, I felt obligated to share my family's wonderful experience with John Schellman of Optima Hearing on East Paces Ferry Road. My mother is 88 and has had hearing aids for over 35 years; however, her visits to Optima were by far the best. It is easy to see that John is a very caring person with a real gift for working with older people. My parents entered the office feeling very anxious and left with a life-long friend. We bought two new hearing aids, and she gave the most heart-warming smile that I have seen in many years. She can hear so much better and actually understands the treatment process because John was excellent in his explanations. My advice would be not to wait if you are contemplating an evaluation. The technology has advantaged tremendously, and unfortunately all hearing centers have not kept up with the times. My Mom's previous audiologist had not. The quality of life for our entire family has improved significantly, and Optima helped make it happen. In fact, I would rate John Schellman as one of the top three medical practitioners that I have known.

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  • Optimal Hearing - Atlanta, GA -  MaryinBuckhead

    Reviews: 1

    I can hear!
    MaryinBuckhead (1 review)
    4/12/2007

    I've had a hearing loss for years and struggled with several hearing health care providers. Finally I found Optimal Hearing near my home. The service is great- if I have a problem they get me in within 24 hours and fix it! First rate all around.

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  • Optimal Hearing - Atlanta, GA -  marcholes

    Reviews: 1

    Outstanding Hearing Aids and Service
    marcholes (1 review)
    1/25/2007

    I have long been frustrated by my hearing difficulties and the limited abilities of hearing professionals to help me. That is until I responded to a newspaper ad and visited Optimal Hearing in Buckhead. Their hearing aids are the best I've ever used and the follow-up service and professionalism is unmatched. I highly recommend Optimal Hearing Systems in Buckhead. I'm hearing better than ever!

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Business details

Diagnostic Testing

  • Pure Tone Audiometry
  • Speech Audiometry

Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buckhead
  • Buford
  • Cascade Heights
  • Cobb County
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Lakewood
  • Midtown
  • Riverside
  • Roswell
  • Sandy Springs
  • Snellville
  • South Atlanta
  • South Fulton County
  • VA Highland/Morningside
  • West End
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Ages Treated

  • Adolescents
  • Adults

Services

  • Evaluations
  • Hearing Aids
  • Outpatient Services

Kudzu's "Best Of" Winner

2012, 2015

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN