I called ORKIN to help with an ant problem. Given a 2 hour appt window. No one showed. Rep called 45 minutes AFTER appt window to tell me he'd be there in half an hour. Showed up an hour later (2 hours outside of window). I had already left, but my mother who was visiting let him in and signed the contract. Manager called and apologized profusely, swore this would never happen again. Still had ants 5 days later. Called and made another appointment. No one showed and no one called in the 2 hour window. Completely unacceptable customer service!
Posted: 4/10/2009 • Link to this review