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Outback Bikes

1125 Euclid Avenue NE 
Atlanta, GA 30307
Phone: (404) 688-4878
Website: atlanta.citysearch.com...
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Outback Bikes Outback Bikes : Bicycle Shops & Repair, Atlanta, GA



Reviews
Reviews: 14

Posted on 1/6/2013

Great all around!
I'm relatively new to the world of biking, but after visiting OB, I found that a LBS is like your mechanic or doctor--you want someone who knows what they're doing (bc you don't!), takes time to explain, and treats everyone with gold quality service, beginners and pros alike. I needed a sturdy but inexpensive bike to get around the area, and a few Craigslist searches and $50 later, I was the proud owner of a hybrid. OB staff were very kind! Their service made me feel like my bike was the same as the shiny new ones in their store, 15X the value! In addition to the one fix I knew about, they did a thorough 'physical' and fixed a few other things as well, all after explaining and asking me first. They adjusted the bike, reassured me of the purchase, helped with a lock and helmet. I never felt they were trying to up-sell anything - service or products (and I definitely could have been sold!). I'm glad they're right around the corner!
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Reviews: 6

Posted on 2/26/2010

Great place
Bought a bike here and they were nothing but friendly and helpful. Love my bike and it fits great.
Thanks
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Reviews: 1

Posted on 10/9/2009

Hip AND Knowledgable
I've been going to Outback for ten years for bike accessories and repair and they've never let me down. From serving a 40-year-old bike to fitting me for a helmet to giving my bike a super tune-up, they have always done a great job. And while the staff can be a little casual, they get their work done when they say they will and know their stuff. I wish car salesmen and mechanics were as awesome as the Outback guys and gals!
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Reviews: 4

Posted on 10/14/2008

Hipster Sneers
I am not what you would call adverse to hipsters, but this place was over the top. There are one or two people that were truly friendly and helpful when helping me choose accessories for my bike, but that's it. And I had been dealing with these guys for over a year (until I recently decided to go elsewhere).

I bought a bike for my girlfriend here and in the process of choosing a bike and accessories, they contradicted every single word I said despite the fact that what I was saying was non-technical, highly subjective advice based on years of familiarity with the person for whom I was purchasing the bike.

I have also taken a bike to get a clicking in the bottom bracket resolved. When offering my list of potential causes, they dismissed every one of them out of hand, even though it ended up being the problem that I had originally suggested. They apparently thrive on going out of their way to make sure that they're right and you're wrong.

In short, know-it-alls. It does not feel good giving these guys money.
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Reviews: 1

Posted on 9/8/2008

Bikes ITP and OTP
Rarely do you find a business these days where the owner answers the phone, opens the door, responds to your emails and even rings the cash register. Outback Bikes has brought a taste of Lil 5 Points Outside the Perimeter- all the way to Dacula, GA with the owner, Pete armed with an arsenal of Bianchi and Specialized Bikes in his stable.
My wife and I visited his store a few weekends ago in search of a road bike for her. I was looking for Specialized Dealers in the Gwinnett area and was pleasantly surprised to find that Outback had set up shop not far from my house. I picked them because I was familiar with their lil 5 location.
I was happy with the experience because they provided great service and they are extremely knowledgeable about what they sell. If there wasn't something on the shelf, Pete offered to have it delivered from his other location downtown. He also responded to all of my inquisitive emails.
Based on the entire experience, from my first email to swiping my credit card- I found it easy to trust this Bike Dealer because he offered a great deal, great price, excellent technical information about the bike, it's fit, other products and the bike industry. You can tell he has a passion for bikes and wants to help others find theirs.
If you are shopping for a bike make sure to call or visit either of these locations first before making a purchase.
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