I'm relatively new to the world of biking, but after visiting OB, I found that a LBS is like your mechanic or doctor--you want someone who knows what they're doing (bc you don't!), takes time to... explain, and treats everyone with gold quality service, beginners and pros alike. I needed a sturdy but inexpensive bike to get around the area, and a few Craigslist searches and $50 later, I was the proud owner of a hybrid. OB staff were very kind! Their service made me feel like my bike was the same as the shiny new ones in their store, 15X the value! In addition to the one fix I knew about, they did a thorough 'physical' and fixed a few other things as well, all after explaining and asking me first. They adjusted the bike, reassured me of the purchase, helped with a lock and helmet. I never felt they were trying to up-sell anything - service or products (and I definitely could have been sold!). I'm glad they're right around the corner!VIEW MORE »VIEW LESS »
Bought a bike here and they were nothing but friendly and helpful. Love my bike and it fits great. Thanks
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Posted on Judysbook.com on: 11/19/2006
As a regular bike commuter, I need a lot of service. I do as much as I can myself, but there are always parts I need, tools I don't have, or a proble...
Had to take my bike back four times to get it fixed correctly and it's still not right, I just gave up and took it elsewhere. Not sure how they stay in business
I visited many bike shops and found the staff to be very helpful. The store was very busy but they took the time fit the bike to me. The have a huge selection of bikes and parts and sponsor a lot of ride and events. Visit them to form your own opinions.
This shop has a lot of good and interesting inventory; they are also active supporters of the local biking community. Unfortunately, the attitude and service of the employees are really inconsistent and tend to the poor side. It starts at the top. The owner is a petty, prima donna. It's actually amazing they are still in business, but they've got that Little Five Points "cool factor" going for them and no immediate competition.
bought my road bike here. great price and service
It seems like they just want to sell you what they have in stock. They're friendly enough and the mechanics are working right in front of you instead of in the back room, but there seems to be almost no effort to figure out what size you need or what bike would be best. If you know what you want/need and they're convenient they might be a good choice. Choose another place if you like shopping in a clean environment -- or at least make sure you don't ask to use their restroom!
The bikes were overpriced, the staff was not helpful, but they did have some nice accessories. I would go elsewhere to find a bike.
I bought my trusty 10 speed at Outback Bikes in Little Five Points. It is a BIANCHI - Italian, thin tires, ample seat for that sedentary spread us baby boomers are aghast at getting. The folks at Outback were very knowledgeable and the price was definitely right for me. They do miantenance work as well and are timely in that function. If you want a bike that fits you and your life style, the folks at outback are the people to consult and it is the place to buy.
I have visited this bike shop before, but they were too busy to help me. So I guess that could be a good thing or a bad thing. They obviously are popular enough to be in high demand, but maybe too popular as they were too busy to assist with my bike dilemma. I recommend skate escape bikes on Piedmont.
Great bike shop. Top noch guys, no pressure and great prices. They have a great lifetime maintainance program with every bike purchase. They even let you test ride the bikes.
Posted on Judysbook.com on: 8/21/2005
Outback Bikes is perfectly located in the (despite much gentrification) still delightfully rough-around the edges Euclid Ave stretch of Little Five Po...
decent selection of new and used. friendly, helpful folk
Wonderful experience for the entire family. Easy to find, friendly atmosphere, and affordable prices.
Peter (the owner) is top notch and always good for advice, help, and general riding knowledge. The rides they have out of the parking lot are always a good time.
Outback is a great place to buy a bike. One of the greatest benefits is all the rides they do through downtwon and around the metro area that originate in the parking lot.