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(816) 287-4765(816) 287-4765
1901 East 119th Street, Olathe, KS 66061
Experts in Garage Door Repair, Service, and Sales Since 1935
Overhead Door Company has been proudly serving customers since 1935. We invented the Overhead Garage Door and have earned our position as the number one choice for garage doors. Overhead Door Company takes pride in our quick, courteous, and professional specialists who will repair your garage door problem, anywhere, any day, any time! All of our garage door repair technicians are trained to meet our very high quality standards. Join the thousands of satisfied customers that have trusted the Red Ribbon Overhead Door Company.
Had a couple of bad things go wrong with our garage doors, broken spring, snapped cable, bent guide rails - Called Overhead Door Company and they were able to get us an appointment same day (our door was stuck half open with cars inside). Very professional in that they performed analysis and provided options for repair. Reasonable prices as well. We will definitely use them again.
Posted: 4/01/2014 • Link to this review
I was quite pleased with the level of service I received. Technician was on time, clean and personable. They installed my new equipment, showed me all the features and then left insuring the their work area was clean. I will use them again.
Posted: 3/29/2014 • Link to this review
For about 2 weeks I messed with another local garage door company. They cancelled my appointments, didn't show up, and didn't return my phone calls. I called Overhead Door and they fixed my garage door the NEXT DAY. No hassle, no drama, just getting stuff done. So helpful. I am very appreciative of no-nonsense, PROFESSIONAL companies like this one.
Posted: 3/24/2014 • Link to this review
The doors installed were not the ones we selected. Both doors allowed significant air flow to pass underneath until they were later adjusted. The circuit board in the new unit failed within two months and was replaced along with two sensors. When the ops manager called to followup, I returned his call, left a detailed message with my home and cell numbers and never received a return call. That was three weeks ago. I went with the highest bid, expecting a quality product. Not a great experience.
Posted: 3/22/2014 • Link to this review
Apologies for the communication error and thank you for working with our team to resolve the issue. We welcome the opportunity to continue to earn your business and to overcome our previous setbacks during your home project. Please let us know if there is anything we can do to help.
I had to pay for a service call when no work was done. They had worked on my garage door and motor twice before and should have known when I called they couldn't fix the problem and I had to call someone else. That was a $100 waste. I will never use them again.
Thank you for your feedback. Our apologies for the communication issue we had related to your garage door repair. If there is anything we can do to help meet your expectations, we would love the opportunity. Please don't hesitate to reach out directly. Brad Smith, Residential Operations Manager, Brad.Smith@dhpace.com
Had another garage door company come by - they gave us a new remote for one door, took part of the other opener and we never heard from them again (luckily, didn't pay them either!). The door with the new remote jammed, so we called Overhead Door since we couldn't use either door. They came out the next day, replaced both openers and had us going in just a couple of hours. The new openers are much quieter than the old ones! Service people were professional and got the job done. Thanks!!
Overhead Door is very reliable. They always get here promptly and do an excellent job. They diagnose the problem very quickly and then proceed to fix it. I call them whenever I need service for my garage door which isn't very often. I purchased my garage door from them in 1987 and have no complaints about the quality of he product or the service they provide. I would definitely recommend Overhead Door to anyone.
2012, 2013, 2014, 2015
Member: Better Business Bureau (Since 1982, A+ Rating), NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 12 consecutive Consumer's Choice Awards (2003 - 2015)