Overhead Door Company of Atlanta has been providing Metro Atlanta homeowners and businesses with quality service since 1935. With over 100 service and installation crews, Overhead Door Company of Atlanta is ready to help you when you need us, 24 hours a day, 365 days a year.
2012, 2013, 2014
Member: Better Business Bureau of Metro Atlanta (Since 1982, A+ Rating), Atlanta Apartment Association, NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 10 consecutive Consumer's Choice Awards (2002 - 2011)
* 24-Hour Service Available
We contact Overhead Door Company when our garage door spring broke. They had previously replaced the springs on another garage door and although a bit pricey, did a good job. My wife was at home to... greet the technician and called me with the quote, which we were pleased was lower than the previous identical repair we had received on the other door. However, after the work was finished, the price almost doubled on account of a 3-inch pulley stud that needed repairing. Checking around for how much this typically costs, it seems like this charge was considerably high (mostly profit). Most importantly, we would have appreciated to have had been informed of this before the work had been completed. My wife said he mentioned the pulley, but it was not quoted. As for the quality of the work, we are impressed. The door opens and closes more quiet and smoothly than it ever has been and the technician showed up as scheduled. So, they do very good work, but do check that the quote includes all work that is needed and that prices are reasonable.VIEW MORE »VIEW LESS »
My garage door broke as we were heading out on a Saturday morning. I called another 5 star company before calling OHDATL. The owner asked me what was the problem, so I told him the spring came off... the wall. He then asked me to check to see if the spring was broken, but instead of waiting for me to check, he said he would call me back in 5 minutes. After waiting approximately 40 minutes, I called OHDATL, who immediatly scheduled me for a 2pm-6pm appointment. The technician, Jervis (Jae) arrived during the window provided. He reassured me that the damage was not as bad as it appeared and he told me approximately how long it would take to repair. Jae was very knowledgeable and extremely polite. He completed the repair within the timeframe stated, and to my relief the charge was less than I expected. Because of Jae and the exceptional service I received that day, I will call OHDATL when I'm ready to purchase a new garage door.VIEW MORE »VIEW LESS »
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Overhead door came out and did many interior doors. I'd like to say that things went smoothly but this was far from the case. This process took over two months to complete because the order was not right. We can blame the manufacturer but I found that they had very poor communication across the board. I wanted to give them the benefit of the doubt for this stuff but it's hard when this was so difficult. Although everything wound up pretty ok in the end I can't say that I would go back through this with them again.
We needed service on an older garage door. Called at 9AM and technician, Randy Strickland, arrived at 10:30AM. Randy was pleasant, discussed the problem with us and fixed it quickly. We thought the cost was very reasonable and when we replace our garage door and opener in a few years will definitely go back to Overhead Door Co. of Atlanta.
Overhead Door is the only company I would call for garage door service/repair or installation. They recently installed a brand new opener. The repairman was on-time (actually early), gave me a great price and walked me through everything I needed to know. I HIGHLY recommend them and would not even consider using anyone else. Great experience every time!
Overhead Door installed a new garage door opener and initially there were some problems. Those issues have been corrected now and the new garage door opener works great. It is much more responsive and works the first time the button is pressed. The motion detector on the new unit works much better, also. I'm glad the problems were corrected and I look forward to using Overhead Door again when the need arises.
Susan5000, I am sorry to hear of your troubles with your garage door opener. I would be more than happy to send one of our technicians out under warranty at no cost to you to address this situation. Please call 404-872-3667 and ask for Tim Smith in Residential Operations. I look forward to hearing from you.
I called Overhead after my garage door would not open. Technician came out explained to me that it was my spring. I am a single woman and have no idea what that means-he quoted me $425 for replacing the spring, etc. I ALMOST fell for it. Luckily I called around and had others come out--talk about dishonesty-try $200 more than what it should cost. Be careful and make sure you get several estimates!!!!
Called Overhead Door Company late Monday afternoon and had service next morning. Jervis called ahead of time to let me know he was on the way. He arrived on time and explained what needed to be done to repair door. He gave me an estimate on parts and labor and was actually a little less than expected which was a nice surprise. When done he explained again what he did and showed me how the door was working better than ever.
I recently used Overhead Door to repair my garage door that had gotten damaged. They did a great job. They were extremely responsive and professional. The service technician was particularly helpful, making helpful maintenance suggestions and making sure that all of my concerns were addressed.
Overhead Door really appreciates your business! When you call they are super nice and accommodate you as soon as possible. Treva, Dan & Clay were so helpful in getting my issue resolved!
We've used Overhead Door Co. of ATL twice (over the course of 11 years in our home) to fix the spring on our garage door. It broke a few weeks ago, and I called at about 4 PM on a Thursday afternoon. They sent a repairman out the next day, and my garage door was working again by noon. We felt like the price we were given for the service was fair, and even less than we expected. I will not hesitate to call them again when we need service in the future.
My garage door suddenly fell and was askew. Everything was twisted and very broken. I thought I would have to buy a new door. The Overhead Door Company responded very quickly to my call. A representative/repair man was out the next day and fixed it all for under $250. This was a miracle!!! It's working better than ever. I wouldn't call anyone else!!
I was impressed that the service man did not even charge for his time. He said the "fix" was so minor that he "would catch you next time." He tightened a connection, removed a blockage and was gone in 2 minutes. They will certainly have my business next time.
They are the best. They keep my 17 year old garage door working! Nick was great. He recently fixed the spring that broke. Everyone who has come out to fix issues have been great. Thanks, OHDATL !
I was certainly pleased with the technician and his work and the door opener itself. It is quiet and I love that. I would definitely recommend Overhead Doors to anyone.
I've used Overhead Door of Atlanta for garage door service for at least 30 years. They replaced my old wooden garage door with a lighter weight, more efficient door several years ago. And they repaired it a few years later after a delivery truck rammed into it. Their annual door check up is quick and efficient. The servicemen and office workers still understand and practice good customer service. I won't use anyone else.
Compliments to Sergei Lebedev who serviced our garage doors this morning. Experienced (15 years); Articulate; Fast;