Overhead Door Company of Atlanta has been providing Metro Atlanta homeowners and businesses with quality service since 1935. With over 100 service and installation crews, Overhead Door Company of Atlanta is ready to help you when you need us, 24 hours a day, 365 days a year.
2012, 2013, 2014
Member: Better Business Bureau of Metro Atlanta (Since 1982, A+ Rating), Atlanta Apartment Association, NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 10 consecutive Consumer's Choice Awards (2002 - 2011)
* 24-Hour Service Available
Excellent customer service from the very first call. It had been 10+ years since I had them out to replace my garage door unit. They were able to pull up my information on their system and confirm... the address and phone number, immediately. Same day service was not a problem and the service tech called 30 minutes before arrival. Service tech was pleasant to deal with, knowledgeable and efficient. Circuit board was replaced quickly and the tech reset 1 remote and clearly explained how to reset the other (not on site). No pressure / no upsell. I appreciate the Company's attention to detail and respect for my time and resources. Extremely pleased with my experience.VIEW MORE »VIEW LESS »
I contacted Overhead Door of Atlanta on a Monday morning. I thought it would be days before they could provide service, but a smiling technician was at my door by noon. He repaired and serviced our... garage door within an hour and was a very friendly and personable guy. I highly recommend Overhead Door of Atlanta!VIEW MORE »VIEW LESS »
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Paul Williams responded to my call for service on the garage door at my mother's house. He arrived when I was told he would. He quickly determined what was wrong with the door, explained what he found, and started the repair. He had all the needed parts on his truck. Paul was friendly and easy to work with. He also explained a yearly preventive maintenance plan. I will call this company again when needed.
We've had our garage door opener for over a decade - so when it would not open I called the number on the sticker on the door - hoping they were still in business! Yes! Not only still in business - but same day service - great technician and warranty work. He came- he explained - he fixed it - nothing hidden - no sales pitch. Where do you get that anymore?? Thank you Overhead Doors for still being here after the great recession - I guess that proves quality companies will always survive even bad economic times! I am recommending you to everyone I know!
I had a coil spring broken and as a result my only choice was to help the door open by lifting manually, and to hold it on closing. I emailed them early in the morning and got a call back soon and agreed on the 4-8 pm time slot. They called in advance and showed up a bit early at 3:30, which was still Ok. I was offered the option to replace only the broken spring or both - there was no pressure, I choose both as my other spring was a bit rusty after 15 years of lifting. The job was completed in a reasonable amount of time (under 1h), and the price was reasonable I guess. The door still works nicely after 2 weeks, so I guess they earned their 5 stars. Thanks!
Our tech Richard did a wonderful job on adjust our WAY out of spec garage door. It is quiet, smooth and easy to operate (versus loud, clunky, and almost non-operational). Well worth the money to have a functional garage door again.
A flawless install, great product, good advice and additional help. Highly recommended, ask for Igor.
What a great company! I made one call and within 8 hours had my garage door repaired. The service man showed me the problem, explained everything and completed the repair within a reasonable time and low price. I would highly recommend this business for all of your garage door needs. Great Job Overhead Door Company of Atlanta!
They came out to repair my garage door opener. It was dead. He charged me $175 for the visit and the "diagnosis" and told me that they did not know if it was under warranty, even thought they did the install. I found the information. They ordered the part. Two weeks later, no call, so I called and the part miraculously appeared. On install, it still did not work, so they ordered a new part. The second part came and the unit still did not work, They would not replace it because it was discontinued. I finally cut my losses and then got a call a week later offering to make it right. Are you kidding? Stay away from this company. They are incompetent.
Dear badtpyist – Thank you for your feedback, I am very sorry for the service you received from us regarding your garage door opener. We certainly could have done a better job at making sure you were satisfied, and doing so in a timely manner. There is no doubt we dropped the ball here. I understand your hesitation with allowing us an opportunity to gain your confidence back, but if there is any possible way or time we may do so, please let me know. As promised during our conversation, the full amount you paid has been refunded and you should see that in your account shortly, if you have not already. Thank you – Clay Farlow – Residential Service Department Manager – Overhead Door Company of Altanta.
We are very pleased with the repairs of our garage doors. We got great customer service at a fair price. Dan went above and beyond to make our 15 year old garage doors work and sound like they were brand new again. We will always use Overhead Door Company in the future.
My expectations were more than exceeded by the service, price and honesty. An excellent experience and I'll be buying my new door when ready from Overhead Door. I expected prices to be sky high, but the low price and quick service impressed me. Thank you!
From beginning(ordering)to end (installation of new garage door) service was excellent! Technician friendly, professional,on-time,and thorough.
I have always found this company to provide the best service in Atlanta for garage doors. In addition to using them for my personal home, I also have had excellent results from their work on several new home construction projects. They have excellent work ethics which is sometimes a hard thing to find among the many Atlanta repair contractors in any field!
Of all the service company's I've had business with over the years Overhead Doors of Atlanta are among the best. Highly recommend!
I was having major issues with my garage door. Paul, the serviceman, from Overhead Door came out the same day completed all work in a matter of 2 hours. Paul was polite and courteous and explained everything and answered all my questions. I recommend Overhead Doors to any one needing repairs or looking for a new garage door.
Could not ask for a better service company. I called after hours and had an appointment schedule for the next morning at 8:30am. Exceeded all expectations
Love them. Always come out immediately and have used them for years. Spencer solved our problem (broken spring) with a smile, untrapped our car and did it all on the same day we called them. Best of the best.