|221 Armour Drive Northeast||493 reviews|
|625 School Road East||0 reviews|
|2322 Southwest 6th Avenue||0 reviews|
|190 Ben Burton Rd||0 reviews|
|2171 Hilton Drive||2 reviews|
|10 Bisbee Court||3 reviews|
|5656 Pasadena Avenue||0 reviews|
|2798 Inland Street||0 reviews|
|1901 East 119th Street||25 reviews|
|12046 Lackland Road||10 reviews|
|1313 Grand Avenue||0 reviews|
|707 North Grant Avenue||3 reviews|
|3506 West Harry Street||1 review|
|616 West 24th Street||0 reviews|
|3501 W. Red Iron||0 reviews|
|2920 Grandview Drive||0 reviews|
(404) 935-6459(404) 935-6459
221 Armour Drive Northeast, Atlanta, GA 30324
Displaying 46-60 of 493
Nice folks, knowledgable as well. Serviced my garage door and gave me a few pointers on ongoing maintenance. A touch pricey, perhaps, but definitely worth it. I would recommend Overhead a Door to anyone.
Posted: 6/06/2015 • Link to this review
Excellent customer service from the very first call. It had been 10+ years since I had them out to replace my garage door unit. They were able to pull up my information on their system and confirm the address and phone number, immediately. Same day service was not a problem and the service tech called 30 minutes before arrival. Service tech was pleasant to deal with, knowledgeable and efficient. Circuit board was replaced quickly and the tech reset 1 remote and clearly explained how to reset the other (not on site). No pressure / no upsell. I appreciate the Company's attention to detail and respect for my time and resources. Extremely pleased with my experience.
Posted: 5/27/2015 • Link to this review
Overhead Door is the only garage door co. I have ever used. They do a great job—timely, professionally, friendly and experienced. Won't trust my doors to anyone else. It moves on demand. Thanks OD
Posted: 5/07/2015 • Link to this review
Overhead Door Company of Atlanta has been servicing my garage doors for over 30 years. About 8 years ago, I purchased one of their newer doors, as we enlarged our garage and wanted a new look. I have maintained a yearly inspection with this company and have found that the service technician who does the service is very thorough and careful with my investment. We love the wonderful insulation on our new doors!
Posted: 4/19/2015 • Link to this review
I have depended upon Overhead Door for my garage door service for many years. The last time I used their service was to replace the large coil spring, which broke on my double door rendering it inoperative. Overhead Door quickly sent out one of their employees to correct the problem. The technician was excellent as he corrected the problem and also offered some honest advice about a couple of parts to replace. It is refreshing to have someone work on something and provide reliable and honest service. I would recommend Overhead Door to anyone needing garage door service.
Posted: 4/17/2015 • Link to this review
I purchased an Odyssey 1000 garage door opener from them about 2 or 3 years ago. I was happy with the service I received then. Not now though. My opener is not working properly so I called for service twice; 2 to 3 weeks ago and today. On the first call (a Saturday) the woman I spoke to seemed quite annoyed that I had even called. She transferred me to the manufacturers customer service. After about an hour on the phone without having fixed the problem I ended the call (not by hanging up). During the call the guy instructed me to access the circuit board which I now understand voids the warranty. Today I was quoted $69 for the service call and $30 for every 15 minutes of labor. $120 an hour to repair garage doors;really? I guess I'm in the wrong profession! How ridiculous! Called another national company who will come out for $14 and charges $0 for labor. They will quote the cost. I can take it or leave it and not pay a penny more. If I go with them the $14 I already paid will be deducted from the cost of the repair. I called Overhead Door because of the radio commercials done by Neal Boortz. Garage door opener installation was great. Service after the purchase is horrible and they are way overpriced. Big mistake going with a company which I'd heard about by someone being paid to do their commercials. Look around first people.
Posted: 4/12/2015 • Link to this review
I apologize for the poor experience so far. This may be something that is covered under warranty, the only way to know for certain is to come out and take a look at your unit and troubleshoot. This is a no cost to you estimate/diagnosis. If the repair needed is out of the scope of the warranty the technician can leave you an estimate for the work needed. I would be more than happy to set this up for you if you could contact me back at firstname.lastname@example.org or 404-872-3667. - Tim Smith
I contacted Overhead Door of Atlanta on a Monday morning. I thought it would be days before they could provide service, but a smiling technician was at my door by noon. He repaired and serviced our garage door within an hour and was a very friendly and personable guy. I highly recommend Overhead Door of Atlanta!
Posted: 3/16/2015 • Link to this review
Had a good experience with this company several years ago so called them again. Had a technician (Jeff) scheduled to come out this morning 8-12 window. I waited...no show. I called and was told the supervisor James would call me back right away. He did call and although at no time apologized or even acted surprised that no one showed, he was polite and professional and told me that Jeff was actually heading to another job and would be at my house at 2. I explained that I had an appt to be at at 3 so he needed to be there by 2. He assured me he would and that if there was anything to come up he would call me. Again, a no show and no call. Moving on to 4 Seasons Garage Door Company now. I called the company back to let them know they could remove me from their schedule and how disappointed I was. The woman who answered never apologized or even acted like this was out of the ordinary. Very strange considering their high rating on here. **Update* James, the Manager did call me first thing this morning to get the details of my experience. He was polite and apologetic. Did not offer any excuses for the tech except that he was running behind, but should have called. Again.
Posted: 3/09/2015 • Last edited: 3/10/2015 • Link to this review
Ms. Curlee, Thanks for your honest feedback and taking our call this morning. We apologize for our shortcoming and will use this experience to improve going forward.
Overhead Door Company of Atlanta did an awesome job of fixing my garage door. The technician was very efficient and polite and even helped me program my car to operate my garage door. Highly recommended.
Posted: 3/07/2015 • Link to this review
Thanks for the positive feedback!
I had a problem with the company. After an Email to the CEO he sorted it out. He took the responsibility for a mistake done by his employees and credited me.
Posted: 2/24/2015 • Last edited: 2/25/2015 • Link to this review
Mr. Dombek, Thank you for the opportunity to make it right. Again, I apologize for any faults on our end.
We have Overhead install 2 new garage doors with new belt drive openers. We love the doors, great quality and value. We bought the insulated doors with metal on both sides and white washed windows in the top row. Top notch! However, the garage-door opener with a belt drive is truly frustrating to me. A friend has a motor from the same company which you cannot hear at all when the garage door opened. The ones we have are extremely loud in comparison. And one motor is louder than the other. Quieter than the chain drive we had before but overall I do not hear the difference in noise I expcted. I would buy the doors again but would stay away from the motors. Especially when I pointed out before we bought it that noise is one of 2 prime reasons we want to replace the old doors. I contacted the company about this problem via survey, technician and sales person. A technician came out and replaced one of the motors.
Posted: 11/14/2014 • Last edited: 6/06/2015 • Link to this review
Schmal, It sounds like there may be something wrong with one of the openers from your description. This is something we would be more than happy to look at under warranty and no cost to you. Please feel free to call our main office number 404-872-3667 and schedule at your convenience. Thank you for the feedback and chance to take care of this for you.
Experts in Garage Door Repair, Service, and Sales Since 1935
Overhead Door Company has been proudly serving customers since 1935. We invented the Overhead Garage Door and have earned our position as the number one choice for garage doors. Overhead Door Company takes pride in our quick, courteous, and professional specialists who will repair your garage door problem, anywhere, any day, any time! All of our garage door repair technicians are trained to meet our very high quality standards. Join the thousands of satisfied customers that have trusted the Red Ribbon Overhead Door Company.
2012, 2013, 2014, 2015, 2016
Member: Better Business Bureau (Since 1982, A+ Rating), NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 12 consecutive Consumer's Choice Awards (2003 - 2015)