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Reviews

  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  poppie55

    Reviews: 2

    Exceptional Service
    poppie55 (2 reviews)
    6/13/2014

    My garage door broke as we were heading out on a Saturday morning. I called another 5 star company before calling OHDATL. The owner asked me what was the problem, so I told him the spring came off the wall. He then asked me to check to see if the spring was broken, but instead of waiting for me to check, he said he would call me back in 5 minutes. After waiting approximately 40 minutes, I called OHDATL, who immediatly scheduled me for a 2pm-6pm appointment. The technician, Jervis (Jae) arrived during the window provided. He reassured me that the damage was not as bad as it appeared and he told me approximately how long it would take to repair. Jae was very knowledgeable and extremely polite. He completed the repair within the timeframe stated, and to my relief the charge was less than I expected. Because of Jae and the exceptional service I received that day, I will call OHDATL when I'm ready to purchase a new garage door.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  JK5998590

    Reviews: 1

    Terrible Experience
    JK5998590 (1 review)
    5/26/2014

    I called this company on Saturday 5/24/14. The female who answered the phone at 5:30 said that the company would be open on Labor Day. I decided to forgo overtime charges and opted to wait for two days to be serviced on Monday. My appt. was set for 10-2. At 1:30, I called the company and was told that it was NOT open on Labor Day. I wasted 3-1/2 hours on a holiday. I was told that they could send out a repair person, but that I would have to pay overtime charges (nearly three times the hourly rate!). When I suggested that they charge me a normal rate since the mistake was on their end AND I had already wasted three + hours of my time, I was told that was not possible. NO customer service! Now, I have to find another company to repair my garage door FAST. I will NEVER use Overhead Door Co. again. Stay far, far away.

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    Overhead Door Company of Northeast Georgia replied on 5/27/2014

    JK5998590, I apologize for the miscommunication on our end about our availability on Memorial Day, it was 100% our fault. If you still have a repair need we would like to take care of it at no cost to you. Please call 404-872-3667 and ask for Tim Smith to verify and make accommodations. Thank you- Overhead Door Company of Atlanta.

  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  LauraCrockett

    Reviews: 1

    Lies & incompetency & terrible customer service
    LauraCrockett (1 review)
    5/13/2014

    I hired them 9 weeks ago when our garage door was not shutting correctly. It was a Sunday. Since I did not want the door to stay open until Monday (security reasons), I paid $360 to fix it on overtime. The same issue happened today. Found out they do more business on the north side of Atlanta and that's why we had delays for service as well. But back to the problem, the same service guy tried to blame an issue that was there before yet he never told me - or I would have paid for it - especially since I was paying the overtime rate. I would've paid for anything if I needed to. DON'T USE THEM!

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    Overhead Door Company of Northeast Georgia replied on 5/14/2014

    Ms. Crockett, Thank you for your feedback, we have left a voicemail on your contact number this morning to discuss this service call and provide a resolution. Please contact us back at your earliest convenience. We will try again later today as well.

  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  willyrs

    Reviews: 1

    Big Mistake
    willyrs (1 review)
    5/07/2014

    Sorry, but a simple maintenance call resulted in 2 follow-up visits to replace modules that were eventually replaced with a whole new system. The repairman on the second attempt left wires hanging that got tangled in the chain! Big disaster due to sloppy, inconsiderate workmanship. I have tried to forget it, but I keep getting request to provide a review. So, there you have it.

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    Overhead Door Company of Northeast Georgia replied on 5/07/2014

    Willyrs, I apologize for your poor experience. I would like the change to make it up to you at no cost to you. Please call our main office (404-872-3667) and ask for me, Tim Smith and I will do everything I can to better your experience with us.

  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  bettymcga

    Reviews: 1

    BettyMcGA
    bettymcga (1 review)
    4/28/2014

    Have used Overhead Door in Tucker area several times. Great service! Used for regular annual service as well as emergency service when door was broken. Would recommend them.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  Herringtech

    Reviews: 5

    Go with the pro's
    Herringtech (5 reviews)
    4/24/2014

    Don't be fooled by Home Depots promise of best price, they may match Overhead Doors price, but you won't get the service and support you get from OHD. We are thrilled with our doors, and new opener. It's so quiet and much safer than our old doors.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  GAGirl1976

    Reviews: 1

    Best garage door company!
    GAGirl1976 (1 review)
    4/24/2014

    We've used Overhead Door Company of Atlanta for 3 garage doors. The staff from start to finish were helpful and professional. The quality of their doors cannot be compared!!!

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  440plus

    Reviews: 3

    great service
    440plus (3 reviews)
    4/23/2014

    In replacing a 20 foot door, sales gave good advice. Installation was flawless and they were very courteous and thoughtful.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  ahatchjr

    Reviews: 1

    Top of the line Quality
    ahatchjr (1 review)
    4/23/2014

    Very professional. Told their representative what I need replaced and had quote for me on the spot.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  Karen579

    Reviews: 1

    Excellent service quality product
    Karen579 (1 review)
    4/23/2014

    Installation went well even patched the sheet rock around my switch. You get what you pay for worth the money for a quality product.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  EllenwoodGA

    Reviews: 1

    Fast and competent
    EllenwoodGA (1 review)
    4/23/2014

    Garage door jammed with vehicle inside. Repair was quick and competent. A month later, garage door continues to work well.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  nemso3793

    Reviews: 2

    Very competent and professional
    nemso3793 (2 reviews)
    4/20/2014

    My experience with Overhead Door Co. of Atlanta has been nothing but positive. They installed a new double garage door for us and did a repair. On both occasions they were great to work with and did an impeccable job. I have recommended them and would continue to do so.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  Camwow

    Reviews: 2

    Great Service!!
    Camwow (2 reviews)
    4/19/2014

    Highly recommend! Quick and professional. When we need to get new garage doors we know who to call!

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  fallingwater

    Reviews: 1

    Valuable Service with No Scam
    fallingwater (1 review)
    4/19/2014

    Service team arrived as scheduled; evaluated the problem; and offered 3 options for repair. With our approval the service team implemented the most cost effective option and it solved the problem.

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  • Overhead Door Company of Northeast Georgia - Atlanta, GA -  goldenvalley

    Reviews: 4

    Great Service
    goldenvalley (4 reviews)
    4/18/2014

    Outstanding service, excellent communication and was on time, did all the work in a professional manner.

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Description

Overhead Door Company of Northeast Georgia - Atlanta, GA - Portrait

The leaders in commercial and residential garage doors in Athens. We have the experience and expertise to confidently handle all your garage door & opener needs!

Business details

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Services

  • Installation
  • Repair
  • Replacements
  • Tear Down & Removal

Construction Types

  • Electronic Access Devices
  • Garage Doors

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Member: Better Business Bureau (Since 1982, A+ Rating), NARI, BOMA, ASIS, and IDA. IDEA Accredited Door Dealer. 2008 Winner - Better Business Bureau's Torch Award for Marketplace Ethics and Customer Service. 2006 & 2007 1st Runner Up Winner of the Better Business Bureau's Torch Award for Marketplace Ethics. Winner of 12 consecutive Consumer's Choice Awards (2003 - 2015)

Hours of Operation

  • MON
  • 07:00am
  • 06:00pm
  • TUE
  • 07:00am
  • 06:00pm
  • WED
  • 07:00am
  • 06:00pm
  • THU
  • 07:00am
  • 06:00pm
  • FRI
  • 07:00am
  • 06:00pm
  • SAT
  • 08:00am
  • 04:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Financing
  • Invoice
  • Mastercard
  • Personal Checks
  • Visa

Social

Documents

[JPG] The Original Since 1921
[PDF] Back in 1921...

Videos & Photos

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Video (2 videos)

  • 2 2

  • 2 2

Photos (17 photos)

  • Overhead Door Company of Northeast Georgia - Atlanta, GA -
  • Overhead Door Company of Northeast Georgia - Atlanta, GA -
  • Overhead Door Company of Northeast Georgia - Atlanta, GA -
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company
  • Overhead Door Company of Northeast Georgia - Atlanta, GA - Overhead Door Company


Videos

Photos

Generic
14 photos
Album: Before and After
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