Overstock Floors Etc.

(678) 456-5041 www.overstockfloorsetc.com... »

131 Merchants SquareCumming, GA 30040   map »

Business overview

Services

  • Custom Cabinets
  • Design Services
  • Installation

Kudzu's "Best Of" Winner

2012, 2013

Hours of Operation

  • MON
  • 9:00am
  • 7:00pm
  • TUE
  • 9:00am
  • 7:00pm
  • WED
  • 9:00am
  • 7:00pm
  • THU
  • 9:00am
  • 7:00pm
  • FRI
  • 9:00am
  • 7:00pm
  • SAT
  • 9:00pm
  • 7:00pm
  • SUN
  • 11:00am
  • 5:00pm

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2009

Reviews

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A Fabulous Experience, 1/17/2014

We didn't spend a million dollars but they treated us as if we did. We worked with Teresa who made sure we were satisfied every step of the way. A true professional. She went far and above what we... ever expected. Everything we were promised was done. The installers were amazing, our floors are beautiful! Going forward' they have our business. I would HIGHLY recommend them. Thank you Steve and Teresa.

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Poor installation, 8/22/2013

I used overstock to put on hardwood floor on my entire 2nd floor. Due to late delivery, i have to switch into other type of wood that are not my prefered choice. During the installation, i complaint... about un-flat floor. The worker said because the subfloor is not flat. Well, they should flatten the subfloor and dry it before install it. Now i have to live with hardwood floor with many unflat spot and creacky sound every where. At last, i don;t get any leftover material for back up. I will not recommend this company.

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Displaying 46-50 of 50

Reviews

jeff654

Reviews: 2

Great Experience from Start to Finish

We looked around for carpet and hardwood floors at multiple stores, then we found Overstock Floors. Tony came to our house and showed us multiple options for both carpet and hardwood, and we received a quote within 24 hours. The install took about a day and a half, and the crew was fantastic. We are very happy with our flooring, and their prices are great as well. I have already recommended Overstock Floors, and will continue to do so.

Overstock Floors Etc. replied on 06-18-2011

Thanks for the nice review Jeff! I really hope the new flooring helped sell the home quickly and more importantly for the asking price!!! Thanks Tony

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helpful2unu

Reviews: 4

Very Good Job

We visited a number of different showrooms so we had a pretty good idea of what we wanted. Tony from Overstock Floors came to our house with just what we asked for, measured our rooms and gave us the best price. Installation went very smoothly. They arrived early, installed the carpet in 4 hours and cleaned everything before they left. What more can you ask for?

Overstock Floors Etc. replied on 06-18-2011

Thank you for the nice review! We really are proud of our installers and delighted you were pleased with their performance. For Overstock the easy part is the installation! Thanks Overstock Floors Etc.

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frankgarret

Reviews: 1

Not Bad for the money

Buying flooring can be a very complicated process. I like many many others always go to the Depot's and Lowe's first thinking they have the best value and most knowledgable salespeople. Unfortunately that may have been true years ago but it sure isn't today. Despite a rather dusty store the amount of product and the prices are well worth the trip. The owners really do know their product and dollar for dollar they really did beat the competition. Oh I never knew they sold kitchens and was lucky to find their designer could get me a kitchen from three manufacturers and wasn't shy about showing us the price. The guy really was a professional and caught a few mistakes in our kitchen that he set straight in his new design. What a plesant felllow. In short this really is a nice place and in most part they know their business., just try and get their on an off day because the weekends can be somewhat hectic.

Overstock Floors Etc. replied on 06-18-2011

Thanks Mr Garret for the positive review! We really do strive to provide outstanding service in both our kitchen cabinet and flooring departments! Value! Value! Value! Sorry about the dust! I will get Steve on it right away!!!

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baby1000

Reviews: 2

Worst Service

I found overstock floors to be extremely unhelpful. They did not seem to have a large variety of flooring. I was looking for carpet and the man working there acted as if he did not have time for my business. He did not help me pick out carpet, nor did he offer any estimate. He really answered none of my questions. The only thing he asked me was why I bought my last flooring from Lowes. Well, we just bought our carpet from the friendly, helpful people at Lowes, again.

Overstock Floors Etc. replied on 06-18-2011

Sorry that you were unhappy with your visit. We have over 2000,000 sq. ft. of hardwoods and laminates, 50,000 sq. ft. of tile and over 200,000 sq. ft. of carpet in stock every day! In addition, we have over 1000 hardwood, tile and carpet products available to order! We are sorry if you took offense to the inquiry as to why you purchased your flooring from Lowe's. It was more a question of why would you want to pay 30 to 40% more for hardwoods and carpeting at Lowe's! If it was taken in the wrong light we do apologize! Overstock Floors

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tkknud

Reviews: 1

Nice variety and good installers

I was surpised at the large quantity of flooring they had in stock. Having visited Lowes and HD probably a dozen times it was pretty easy to see their prices were much better. I picked out a laminate flooring and to be honest none of my friend can tell it is not real hardwood. Installers were friendly and left our tonwhouse cleaner than when it was when they arrived. :)

Overstock Floors Etc. replied on 06-18-2011

Thank you Larry!!!!!!!!!!!!!!! Glad you like your laminate flooring!

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Photos

Album: Some of Our Hardwood Floors
1 of 14




Virginia Vintage Bastille Maple Della Soleil 6-1/4"