Give your home a breath of fresh air. Bring it outside! Your home is more than walls and beams. It is an idea, and it extends beyond the walls of your house. The principles of color, texture, and design that make your home?s interior beautiful should flow into your exterior as well. At Overstream Landscaping and Irrigation, Inc., we are passionate about making your vision for your home?s environment a reality. Using only the finest products, craftsmanship, and customer service, we are committed.. to creating masterpieces right in your own backyard.VIEW MORE »VIEW LESS »
We wanted to extend our existing screened-in porch, build a pool, spa, outdoor kitchen, firepit and completely re-landscape the backyard of the house we had just bought. Overstream really stood out based on their vision for our backyard and the ability to communicate that vision using their 3D drawing system. They share this design for free. They helped guide us to our dream backyard leveraging their experience and ability to listen. The entire process of design, execution, and followup were stellar. I watched the execution of the project like a hawk and asked many questions of everyone working on the project. I was particularly stuck by the fact that Everyone one of the guys working and managing my project gave me the feeling they cared about my project as much as I did. Overstream is the only company I found that offers a 2 year warranty on all plantings. We had a hot summer and they were great about coming out and taking care of everything months after the project was completed. I feel so confident in Overstream's ability to perform that I would recommend them to anyone looking to transform their yard and not to waste time speaking with other companies. It's too easy to quote a low price and then keep asking for more money to get the thing you thought you had originally agreed to or they cut corners to give you a subpar product. Overstream over delivered on my very high expectations. You'll be glad you talked to Overstream.
Posted: 10/05/2011 • Last edited: 10/06/2011 • Link to this review
Thank you, thank you, thank you! This has been read and re-read by our staff multiple times. We have posted this on our wall of happiness in our office for all to see and stay focused and motivated. You were a fantastic family to work for, you allowed us to deliver all our creativity to your yard, and trusted us with everything. It certainly shows in the project, everywhere in the project! Thank you again for your business!
Initially contacted Overstream and gave them my only survey. No further contact until we gave poor rating "MIA" on angie's list. Owner contacted us and stated that the person that met with us no longer worked for them. He gave us a quote and we agreed to work. Project started late. "Soil" provided for grading was from an excavation site full of concrete and large rocks. Had to have them come back to regrade and to remove visible concrete and rocks. Still poor drainage and incomplete removal of trees/bushes. After a coupleof weeks we had to remind them of the rest of the job- repairing/caulking concrete around the pool. This took several reminders and several trips and was not completed. We settled for much less just to be rid of them.
Posted: 4/23/2011 • Link to this review
As the owner of Overstream, I wanted to extend my thank you to this post on this Kudzu website. We only can learn from our clients' experiences on how to improve our systems and methods. We certainly learned on your project more about setting expectations for our clients. I persoanlly thank you for the business and very much love your lot and what you have going on there. Thank you, again.
We had extensive landscaping done by Overstream. In hindsight, it is clear that we were talked into particular features that maximized their profit. In addition: The irrigation piping had to be repaired three times because of shoddy work. They tried to over bill us by $1200. Much of the landscaping is now washing away. Some of the work on the quote was never done, but by then, I just wanted them out of my yard.
Posted: 2/13/2009 • Link to this review
Having just located this Kudzu website, I, the owner of Overstream, have been unaware from this client there was even a problem. I am sorry this was not communicated clearly enough to our staff of these concerns and issues. I have all records of the project and confirmed even in our close-out form we were graded with a 5 on out 1-5 scale of quality and satisfaction. If I can be informed of what went wrong, that would be wonderful. I can be reached at 704-226-8836 ext. 2 or at Bill@overstreaminc.com. Thank you and I do hope to hear from you.