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Overton Body Shop

1 star rating 1 Review

(910) 692-9047 Call

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110 Sandy Ave.Southern Pines, NC 28387

Reviews

  • Overton Body Shop - Southern Pines, NC -  arod1226

    Reviews: 1

    go elsewhere
    arod1226 (1 review)
    7/02/2014

    I took my vehicle to Overton Body Shop, and have had a horrible experience. Initially, I was told that my car would be completed in one week. However, after one week, my car was not completed. I called and was told, " your car will be done tomorrow." This also was not the case. I called 5 days in a row, each day I was told tomorrow it would be completed. Ultimately it was a week of calling everyday, and then finally complaining that my wife had missed work, and my son had missed school due to us only reserving a car for a week, then being unable to find a car for the additional week of repairs. Finally when my car is completed, I went to the shop to pick it up, and pay my deductible, when I reach for my debit card the woman at the payments desk tells me that the shop "went ahead and waived my deductible." Sounds great right? Wrong! ONE MONTH LATER, I receive a phone call from Overton Body Shop saying that I owe them my deductible, which was "waived." I explained the situation and was asked to come in and talk to the manager, and point out who told me my deductible was taken care of, so I did. When I went in, I identified the clerk, and that they were sorry, and going to try and take care of this, and I would be contacted on Monday by phone (it was Friday). Well I never hear back from Overton Body Shop, and assume that this whole mess was straightened out, WRONG AGAIN! TWO AND A HALF WEEKS LATER, I receive a letter in the mail with an invoice to pay my deductible, and a pre a

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Business details

Services

  • Towing

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • Debit Card