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Oz Fitness

(509) 448-8442 ozfitness.com »

5501 S Regal StSpokane, WA 99223   map »

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Reviews

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They just care about money, 11/01/2013

I have been a member at Oz fitness 2 separate times (once growing up with my family and most recently with my husband) and both experiences have left me feeling like all they care about is money. ... They have a HORRIBLE cancellation policy. Their huge claim to fame is "No contracts, month to month membership" but guess what… they have a contract alright and they don't care if you are canceling or not, don't even try to keep your business or use smooth, kind customer service to keep you - instead they just make sure they get every last dollar out of your pocket as you cancel. FYI that leaves a HORRIBLE taste in the mouth of the customer and you know what they go and do…. TELL ALL THEIR FRIENDS. The cancellation policy at OZ is shady and you better read the FINE print and do it ahead of time otherwise they will nickel and dime you like crazy and not even give a rip that you are canceling except to inform you if you don't pay the unfair charges they will send you to collections. No thanks OZ FITNESS…. I am tired of your business and I will never be your client again and I will make sure I tell ALL

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customerreview89

Reviews: 1

They just care about money

I have been a member at Oz fitness 2 separate times (once growing up with my family and most recently with my husband) and both experiences have left me feeling like all they care about is money. They have a HORRIBLE cancellation policy. Their huge claim to fame is "No contracts, month to month membership" but guess what… they have a contract alright and they don't care if you are canceling or not, don't even try to keep your business or use smooth, kind customer service to keep you - instead they just make sure they get every last dollar out of your pocket as you cancel. FYI that leaves a HORRIBLE taste in the mouth of the customer and you know what they go and do…. TELL ALL THEIR FRIENDS. The cancellation policy at OZ is shady and you better read the FINE print and do it ahead of time otherwise they will nickel and dime you like crazy and not even give a rip that you are canceling except to inform you if you don't pay the unfair charges they will send you to collections. No thanks OZ FITNESS…. I am tired of your business and I will never be your client again and I will make sure I tell ALL

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