My experience with PC Xpress was very good. Michael is very knowledgeable of processes and procedures. He quickly fixed my PC which was infected with a virus. He was able to get to my home the next business day after I called him. I was going to use the store's repair services that I bought the PC from, but I could not get them to answer the phone. I'm an advocate for customer service and quality therefore, I highly recommend this company. mu.
Area Marietta, GA
Cost Less than $250
Date May 2016
Posted: 5/25/2016 • Link to this review
We are a business consulting firm and on occasions we are in need of technical IT Services. For the past 8 years we have used PCXpress and they have met all of our IT needs. Over the years we have personally gotten to know the owner Michael Lejeune and depend on him for all of our needs. We have been highly with not only his technical knowledge, but with his prompt service. If you are in need of IT services I whole heartily endorse PCXpress.
Posted: 5/12/2016 • Link to this review
I have been using PCXpress for over 6 years. I have purchased a computer which he assembled to my needs. Before that and since Michael has been my go-to person for all my servicing needs. He is always very professional and knowledgeable.Best of all you are dealing with a person face to face and not a big box store.
Posted: 3/10/2016 • Link to this review
We had a real computer problem when we were hacked and then HIJACKED and asked for money to get out system back. It was a nightmare! But, Mike came to the rescue and repaired our computers and fixed our network. I highly recommend pcxpressinc to everyone, no matter if your business is large, or small, or you are a individual in need of computer help.
Posted: 8/11/2015 • Link to this review
Had not ever had a PC company to my home before so was not sure what to expect, but after having Mike Lejuene with PCXpress come it was reassuring and a great experience. He was very knowledgeable, personable and explained everything in just 2 hrs. for 2 PCs. All is up and running smoothly and we will be calling on PCXpress for all our future PC maintenance needs!
Posted: 7/15/2015 • Link to this review
We were new in the area and moved our business to Norcross. PC Express was great. Michael brought the computers up in record time and we were working by the end of the day. He made sure that all computers talked to each other and all the printers worked before he left. When we have run into a glitch in the system, he is always available to walk us through the problem. This is the best service I have received since I have been in Atlanta. Will always do business with PC Express. Thanks Michael
Posted: 5/21/2015 • Link to this review
Finally, a tech. that makes house calls, understands that not everybody can talk computers, and is conscientious about their work. I was very satisfied with the quality of work performed by Mike. This was my first try at an in-house computer service call so I have no comparison to use as far as the cost of the service. I can honestly say I would recommend Mike for others to try, he listens to your questions and concerns. I would definitely call on him again for any future problems.
Posted: 5/16/2015 • Link to this review
Needed IT services, found PCXpress out of the phone book, quick response, cleaned up our viruses & networking problems. Another time needed our security system worked on & a backup plan put in place. They fixed our problems in a proficient manner we've also used their remote services in which all has worked out great.
Posted: 10/09/2014 • Link to this review
Mike has worked on my desk top twice now over the past couple years (most self-inflicted issues) and I just can't give him enough kudos. He is a technological expert who displays efficiency, attention to detail and provides excellent service to his clients. He straightened out many, many problems for me to include registry, application, viruses and other obstacles. Not only is he solicitous and polite, he distinguishes himself in proficiency and experience. It is difficult to get a systems engineer so dedicated to his profession and clients. I am grateful that I found him and would not hesitate to recommend him to family, friends or neighbors. I have worked with other "techs" in the business environment over the years and found them to be inept, condescending and unqualified while earning a paycheck. In short, Mike is just plain awesome.
Posted: 1/18/2014 • Link to this review
When the hard disk on my five year old PC died, Mike suggested that I have him build me a new PC with Windows 7 rather than the brand new and harder to use Windows 8, which is the only system available on the computers in the stores. Mike also set up the new computer with my existing router, printer, etc. He is very courteous and came to me to set-up the computer. In two hours he did work that would have taken me twice as long. When he left I had my email, internet, Office programs, etc. running, without me having to do any work.
Posted: 4/05/2013 • Link to this review
after a crash Mike had us up and running in a day. He was knowledgeable, courteous, and explained in simple terms (he was dealing with 60+ technosaurs) what and how he was doing. He also followed up and helped us with other issues. His price was very fair. I wish other people were as professional as he was.
Posted: 5/02/2012 • Link to this review
We used PC Xpress when our office was in Duluth and were happy with their consistent service, but switched when we moved offices to Snellville. What a mistake! The new guy came to do a simple network fix and ended up screwing up our computers and overwriting 20 years of data on all our local customers. I can't begin to tell you what a mess he put us in. We called Mat at PCXpress and in 15 minutes he found the missing data that the other guy spent days trying to retrieve. Then he noticed some other fixes we needed that we weren't even aware of, then completely reversed all the mess and chaos created by the other computer repair company. The bill? Only $40.00 more than what the other guy charged for what should have been a simple network problem. What a relief! Mat is our hero.
Posted: 2/22/2011 • Link to this review
* By Appointment Only
* 24-Hour Service Available