PR Diamond Products, Inc.

(702) 871-4553 www.prdiamond.com

4488 Wagon Trail AvenueLas Vegas, NV 89118 map it »

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Business overview

Hardware Supplies

  • Outdoor Equipment
  • Tools

Hours of Operation

  • MON
  • 6:00am
  • 3:00pm
  • TUE
  • 6:00am
  • 3:00pm
  • WED
  • 6:00am
  • 3:00pm
  • THU
  • 6:00am
  • 3:00pm
  • FRI
  • 6:00am
  • 3:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1983

Languages Spoken

  • English

Reviews

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Response to Customer Wild Hog, 7/14/2011

Responding to Wild Hog. PR Diamond took the saw back and repaired saw completely. Did not charge customer any fees to do so. We also gave this customer the option to trade in the saw and we would... put the full price of the old saw towards a new Husqvarna walk behind saw. Customer denied this option and took the saw back. PR Diamond did provide its best customer service to this client; however, unsure of how the equipment is being used, we cannot make this customer happy. After 4 years of owning the saw we still did the repairs at n/c even though it was out of warranty.

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Bought my LAST item from them., 10/23/2008

Recently bought a PR brand walk behind saw. It did not make 2 hrs and belts wore out and hinge fell apart. Was sent a "repaired" hinge and pully that was worse than the one I sent back. Repaired... hinge didn't last 2 hrs and fell apart. Company says there is nothing wrong with unit. Also was to receive a $200 gift certificate upon purchase, two months and several phone calls later, I still have not received the gift certificate. BUYER BE WARE!!!! I have done business with them for 8 years but i am done after this, even though they have good blades.

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Displaying 1-3 of 3

Reviews

Sales7028714553

Reviews: 1

Response to Customer Wild Hog

Responding to Wild Hog. PR Diamond took the saw back and repaired saw completely. Did not charge customer any fees to do so. We also gave this customer the option to trade in the saw and we would put the full price of the old saw towards a new Husqvarna walk behind saw. Customer denied this option and took the saw back. PR Diamond did provide its best customer service to this client; however, unsure of how the equipment is being used, we cannot make this customer happy. After 4 years of owning the saw we still did the repairs at n/c even though it was out of warranty.

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Wild Hog

Reviews: 1

Bought my LAST item from them.

Recently bought a PR brand walk behind saw. It did not make 2 hrs and belts wore out and hinge fell apart. Was sent a "repaired" hinge and pully that was worse than the one I sent back. Repaired hinge didn't last 2 hrs and fell apart. Company says there is nothing wrong with unit. Also was to receive a $200 gift certificate upon purchase, two months and several phone calls later, I still have not received the gift certificate. BUYER BE WARE!!!! I have done business with them for 8 years but i am done after this, even though they have good blades.

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IamWolf01

Reviews: 1

I am Happy with My Diamond Blades

I got A MK Diamond Blade and it stoped doing the jobe after three days then I got a PR Diamond Blade and it workes Great one blade Last me two weeks of hard use if you are looking for good blades this is the place to go there stuff are verry knowing and will get you what you need I got a Brick saw that made me think so ya PR Diamond the best I have seen so far

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