Let's just say, if I could give them negative stars, I would. 1 star is being way too generous. My history with Pro 1 goes back 2 years. I only went back because I felt that I should support my local business, and because my husband insisted that we keep coming back, after all, they always make things right. Except that they did not. This last time, I took my dodge diesel in for a cold start problem. A few hundred dollars later and the next morning, I'm sitting in my driveway trying to start my truck. Back to the shop it goes. Can you imagine? They found something else wrong, so a few hundred dollars later, I find myself late for work yet again because I can't get my truck to start. I called to get my money back, after two years of returning my vehicle after every time they touched it (yep, every single time I took it in), I am tired of it. But they won't refund my money. They want me to give them the opportunity to fix the problem, but how many opportunities do they want? They've already had way too many. I will never go there again.
Posted: 2/24/2011 • Link to this review