I was not only thrilled with the service, but thought they would be done two hours later than they were! What a pleasant surprise. I found them to be honest and resourceful in dealing with my cleaning strategy. Use them monthly. Thanks!
Posted: 3/24/2014 • Link to this review
You should go on Yelp to read the real reviews of this company. They are by far the worst ever. Don'tbe fooled by Mel and the staff or this website. He usually does the reviews himself, if you look at the dates of the awful reviews they are usually followed up by a fake review that is completely awesome. Really?! HORRIBLE COMPANY. HORRIBLE SERVICE. COMPLETELY UNETHICAL.
Posted: 10/21/2013 • Link to this review
To say the very best is often arrogant, but in this case i'm gonna go out on a limb and say that they are the VERY BEST! At 1 PM they arrived to clean my moms empty home which was like a hoarder home. They not only cleaned it but organized the 'hoardes' lol. You think i'll hire them again? Is the devil hot? Gotta run.
Wonderful experience with all of the staff and cleaning ladies here. They showed up right on time and actually stayed beyond the time I paid for and didn't charge me for it. I'll be referring you of course!
So here's the scooperooskee: Bought a promotion from Google Promo and thought that it was good for my move out cleaning in PB. Thought wrong. Once the confusion was cleared up they gave me a killer discount to come out and degrease my kitchen...wasn't a pretty scene. I'll use them again in my new place in OB. Thanks.
This company will steal your money and do absolutely no work!!!!! This company quoted me $208 for a moving in service and then charged me $317!!!!! They didn't show up for the first appointment and Mep CAME TO MY HOME AND AGREED the work wasn't done and had someone come out the next day. NOTHING was cleaned, and they refuse a refund, not even the difference of which they overcharged. They continuously threaten to send me to collections if I dispute the charges as if I don't have an rights to be an unhappy customer!!!! Mel, you are WELCOME to bring in legal action, I KNOW I'm right and I have PROOF!!!!! YOU DON'T SCARE ME!!!! YOU ARE A THIEF!!!! I also prepaid a promotion which they refused to refund though I hadn't even used it, I even included the BBB and they still haven't processed the refund. So they overcharge AND don't do the work AND threaten you if you try to get justice, STAY AWAY!!!!! BBB rating is currently a C- and they are NOT accredited!!!!
Posted: 10/09/2013 • Link to this review
This is the worst company you can possibly choose for the cleaning of your home. They did a terrible job, can 15 minutes late and left 15 minutes early. Everything was barely wiped over for our MOVE-OUT inspection. The woman took my cleaning supplies with her. They did NOT come back to finish and threatened collections if I try to ask for a refund.
Posted: 7/25/2013 • Last edited: 10/09/2013 • Link to this review
Check out Yelp and Google on this one! I purchased two kgbdeals. The first woman came and did a nice job. I had noted in my reservation I wanted a focus on cleaning floors - carpet, tile, and wood. She didn’t have supplies: no broom, mop, vacuum or cleaner. I provided these items and she was very thorough. I scheduled my next cleaning. The day they were to arrive, no one came. Ninety minutes later, I called. It’s nearly impossible to get a live person. I lucked out and got the manager, Mel, on the second number. He apologized. We rescheduled and he offered to compensate me with an extra hour of cleaning. That would work...if they actually showed up the second time. They didn't. Mel was on vacation. Again, no one called to let me know they wouldn't be there. I emailed and left messages – no one returned my calls. I finally got Mel on the phone who said he would work it out. After a couple of weeks of hearing nothing, I called again. They were working on getting people and just had to finalize with two they interviewed the day prior. He would call me back - that was over two months ago. I never heard from Mel. I've left him multiple messages. And, although they promised money back the first time no one showed, I have received nothing. I highly recommend choosing a different service. Stay clear of this company!
Posted: 7/02/2013 • Last edited: 10/09/2013 • Link to this review
I have used PCG for 5 years now and they come twice per month. They give me a loyalty discount for the bi-weekly service. They have my house key. Never had any issues and can tell you that every lady I've ever seen speaks English. I'm A HUGE FAN!
Posted: 8/17/2012 • Link to this review
Reviews are so obviously written, by the owner, Mel. He's obsessed random capitalization and it's obvious that the "good" reviews are his. (Of course now he flagged MY review and is stupidly threatening me). Sadly Kudzu is not as smart as yelp -on yelp you can actually SEE that he tried to write 20 positive reviews and was blocked every time for fraud -Come one Kudzu he even wrote the first review here with his own name. Poorly run business by a dishonest man in San Diego. $90 for 2.5 hours and they were only able to clean the kitchen and bathroom of my 1 bd apartment. Mel agreed that this is unacceptable and to make it right he offered to bring the cleaner back to finish the job. He said he would only charge me for an extra hour or ($19.99). I just checked my credit card statement and he has charged me an extra $113. Of course now he denies this agreement. LIKE I WOULD'VE PURPOSELY LET you charge me twice for an incomplete service?? HELLO?! Prior to understanding that I was being scammed, he offered me to buy discounted services for the future. I was ONE step to making another purchase from this scammer. Don't take calls from this unprofessional company. Make sure you ONLY communicate in written form to document false promises. Just do not work with them to avoid any headache.
Posted: 8/17/2012 • Last edited: 10/09/2013 • Link to this review
Hi Radadada How are you?
I had a baby shower and my place was a disaster afterwards! This company actually gave me a quote the day before and when I called they were booked.. The manager made room somehow and the cleaning was perfect. I paid $129 for 6 hours and don't regret it. Definite recommend here!
Posted: 8/17/2012 • Link to this review
* By Appointment Only
* 24-Hour Service Available