Without going into detail as to why my 2006 Accord 2nd gear was shot, I can say that Palmer's correctly diagnosed the problem, provided two reasonable options and then fixed what was worn or broken - nothing more, nothing less - and included a warranty. I found them via a recommendation of a mechanic who's been in the auto repair/maintenance business for decades, who sent all of their complex repair business to Palmer's.
Posted: 3/23/2016 • Link to this review
Mark is the most honest mechanic in the business ive ever had an experience with! In a world where most mechanics try to take advantage of folks who dont know anything about automotive repairs and get taken advantage of my shady mechanics who want to take ypur money and not tell the truth. Mark is the most honorable man in the automotive business ive ever had the pleasure of doing business with. Take your car here for all your automitive needs, not just transmission repairs! Great business!!!
Posted: 1/16/2014 • Link to this review
Had an odd problem where my tranny was "stuttering" in third gear. Palmer's diagnosed it as "clutch chatter" and poured some special additive in designed for just that problem. They said, "drive it around for a few days and see if that fixes it. You can let us know and pay for the additive if it fixes the problem." Best $10 I ever spent as it seems to have greatly improved the chatter.
Posted: 12/02/2013 • Link to this review
I was referred to Palmers by my best friend's grandfather. Seems he has used this facility for 25 years. My car had been at another shop with a transmission problem. That shop wanted an astronomical amount to repair it. I towed it from there to Palmers. Mr. Palmer was able to replace an axle and repair the axle seal. Total cost was less than 250 dollars.. I'm very happy!!
Posted: 12/21/2011 • Link to this review
See for yourself, the professionalism and courtesy of these guys. I had transmission problems 5 years ago and was taken advantage of by another local shop. This time, when I had problems, I asked around about a shop. Practically EVERYONE I spoke with told me to take it to Palmer. I'm glad I did. My truck acted like it was starting off in high gear. I was sure the transmission was gone. I took it to Palmer's and it was only an electronic part bad. Total cost was less that $150.00. I have and will continue to recommend Palmer's and Palmer's only!
Posted: 9/23/2010 • Link to this review
I had my transmission repaired at another shop in the Marietta area. I took the vehicle back several times and they could not fix it. They directed me to Palmer's Transmission stating that they would be the only ones who could repair. I took the car to Palmer and he had it running perfectly the next day. I recommend you take your car to the shop that the other shops send theirs to!!
Posted: 9/10/2010 • Link to this review
My husband just got his Buick out of the shop from Palmers. We had noticed that all the transmission was leaking out into our garage. How dare they call themselves fixing it when really they didn't. We are going to take it back to them and the story will continue to see if they honor what they say. I'm tired of people not doing the job right the first time. Makes not sense. To be contined.
Posted: 3/22/2010 • Last edited: 4/06/2010 • Link to this review
I paid $1,300 for a rebuilt transmission from Palmer's with a 10,000 mi or 1 yr warranty. My transmission ran fine for about a year. At that time, my trasmission was acting funny so I took it back to have it checked out. It turned out that it did need some repairs. It was repaired infact and at no cost to me. I have the same car with the same transmission that I'm still driving today! :) Thank You Palmer's for a job well done.
Posted: 4/22/2009 • Last edited: 3/22/2010 • Link to this review
I took my ford focus in to have the transmission rebuilt. They charged me $2600. When I received my car back it made a vibrating noise when I would take off. I took it back and told them that I thought it was coming from the transmission. After they inspected the car they told me that it was not the transmission but they could not find where the problem was. After 14000 miles the transmission started slipping, but I was over warranty and they would not repair it for free. I found a place in marietta called Engine line, that replaced my transmission with a used one that only had 16,000 miles on it for $1100. When they looked at the transmission that Palmer had rebuilt they noticed right away that one transmission axle had broke and had caused damage to the transmission. Palmer should have seen this when I took it back to them. They probably did but did not want to have to take the transmission out again. If you have transmission problems, save yourself a lot of money and don't have yours rebuilt but rather find a place like Engine Line that can find a used one and charge you 60% less. I can't stand dishonest business people and Palmer is one of the worst.
Posted: 11/29/2008 • Last edited: 3/22/2010 • Link to this review