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Pannell's Firearms & Range Inc.

(770) 928-9132

10102 Main StreetWoodstock, GA 30188   map »

Business overview

Kudzu's "Best Of" Winner

2012

Reviews

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Steer Clear, 11/12/2012

HORRIBLE customer service. Don't ever go here. Walked in with a question and the older clerk was as rude as could be. Lost not only my business but my family's as well, will never go back.


worst in Cherokee county, 9/18/2012

Customer service, HA.. pretty bad. They act like they don't need to sell anything. Very high prices. Do yourself a favor a good up to Hicaliber or the place on Hwy 20. Much nicer folks there.

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Reviews

AshLedf330

Reviews: 1

Steer Clear

HORRIBLE customer service. Don't ever go here. Walked in with a question and the older clerk was as rude as could be. Lost not only my business but my family's as well, will never go back.

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tc1234

Reviews: 1

worst in Cherokee county

Customer service, HA.. pretty bad. They act like they don't need to sell anything. Very high prices. Do yourself a favor a good up to Hicaliber or the place on Hwy 20. Much nicer folks there.

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KennesawClaw

Reviews: 1

Satisfactory

Staff was less than enthusiastic about a new costumer visiting, maybe even somewhat capricious, which is typical for a lot of gun stores. Had an almost pawn shop like atmosphere. I thought the amount of bounce backs were unacceptable in the range. These were coming from what appeared to be an experienced shooter three lanes over and he was hitting his target. Spent about 20 minutes in the range overall. After being hit three times within a five minute period it was time to leave. That alone would probably detour me from visiting again. Average variety of guns for a shop this size. I would purchase a gun from them for the right price.

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KCRich

Reviews: 7

Couldn't be better

Don't let the low-budget exterior or some of these other reviews fool you. There's no better place to buy a firearm in Cobb or Cherokee county. I purchased a new pistol a few days ago. Staff was knowledgeable and friendly. I was in and out in about 25 minutes. I had researched what I was looking for, narrowed it down to two pistols, both of which Pannell's had in stock. Their prices were about on-par with the lowest prices I could find online including fees, even though the online retailers were out of stock. Great price, great service. What else can you ask for.

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crunchit

Reviews: 1

Good experience

Went there today for first time. Very friendly and knowlegeable. Took time to answer questions and make suggestions. Range was clean and well maintained. Several shooting program offered...many free. All in all very impressed. I will return frequently

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Nicole77

Reviews: 1

OUTSTANDING customer service

The customer service at this store was fantastic!!! I was a little hesitant to go there based on the past review.I am a female shooter who usually has problems in gun shops do to the fact that most gun shops think women are to dumb to shoot or can even handle a gun, but this store treated me just like a regular customer. One thing I also learned it was NOT better to order online due to the fact when you add all the fees plus the cost all guns online were more expensive then buying it in the shop and not only do they have better prices they also had a female on staff, and on top of all that they have a ladies night with an instructor who helped me with any problems/? I had about my new gun. All around great atmoshere. Thanks guys for taking the time to teach me and my husband some new things about our weapons.

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kpmp4ever93

Reviews: 1

Poor Quality

The range is very dirty, they do not clean there brass off the floor, liability in my opinion waiting to happen. The range has poor ventilation. And the range is small. My only suggestion to ownership shut down for a week and clean it up. The staff in some cases can be better, they are rude and some cases short. Prices are high if you buy from them, I would suggest using Davidson's online site for buying.

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luvmygunz

Reviews: 1

will definetly return

The staff was very courteous, knowledgable and helpful, especially the younger guy. I think his name was Jeff. They offer a wide range of guns to choose from and the range is nice. Seems to be well-kept. I will definetly be doing more business with them in the future.

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piper5

Reviews: 1

very reasonable

The prices are very reasonable. Very friendly and knowledgeable staff. I was happy to find this place. Wish i would have found it before i spent my money at these other rip-off stores. Enjoyed shooting on the range.

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cump

Reviews: 1

Best in this area.

I've purchased guns and used their gunsmithing service. Friendly folks, economical. You can't do better.

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RMInAcworth

Reviews: 4

You can do better

Arrogant staff, pistol range was poorly ventilated and prone to bouncebacks. I was hit by fragments from my own rounds, luckily not hard enough to cause injury, but attention-getting just the same. Staff attempted to dismiss incident as poor marksmanship on my part, despite the fact that I counted the holes in the target and all of my shots went through the target. Never went back. Nick's is much nicer and I have yet to be hit from a bounceback.

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peppy91

Reviews: 1

Staff does not want new shooters at range

Went in there to shoot range and buy gun and staff member asked me to leave unless i have yrs experience. go to nicks range instead its down the street.

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masatl

Reviews: 1

Make your own evaluation...

I am fairly new to the Atlanta area and honestly bsed on the latest reviews, it was last on my list to visit...But I wanted to see for myself..WOW what a pleasant surprise. The staff could not have been nicer and more willing to answer any questions and offer their knowledge. So far very impressed...

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Lanier

Reviews: 1

Will Never Go Back!

The people in this place are rude and don't want to be bothered by new customers. Take your money and time to a shop that wants your business.

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want2race

Reviews: 2

Why bother staying open?

Arrogant staff, Dirty range and extremely dangerous range. High levels of bounceback coming off the backstop. So go here if you want lung cancer and flesh wounds

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