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Paris Optique

7000 E Mayo Blvd 
Phoenix, AZ 85054
Phone: (480) 585-8500
Website: parisoptique.com
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Paris Optique Paris Optique : Opticians, Phoenix, AZ



Reviews
by halikias at Citysearch

Posted on Citysearch on 5/12/2011
they will not stand behind their products!
In Dec 2010 I bought a pair of prescription glasses in AZ from Paris Optique for $608. They measured my face and used my own glasses to obtain the prescription. They shipped them to me in Dallas and the glasses were unusable. My optometrist reviewed them and determined the prescription was correct but the measurement was wrong. Paris Optique replaced them with a new pair but they were still unusable. I went back to doctor and she placed red dots on the lenses where my pupils were supposed to line up. The right eye was correct, but the left eye was way off. I wrote Paris Optique and called to explain but they never responded. I offered to keep the frames and send back the lenses but I received a voicemail from the owner, Fanny, stating their ""no refund"" policy. I understand these are custom lenses and I would never try to return them if I just changed my mind, but the policy implies the glasses will work. I don't understand why this company is not standing behind their product. I have faxed a letter from my doctor explaining the errors in their measurement and the quality of the lenses. I have attempted to send them back to her (she refused acceptance). I even went to Costco for a second opinion and they said they always measure each eye individually to account for an asymmetrical face. She skipped this step. I'm not a doctor, I just know these glasses don't work and I am dealing with an unethical business owner. I am at a loss.
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Reviews: 10

Posted on 8/16/2007

Great Product, Good Salesmen... Bring your Wallet
Great high-end frames, but with that comes high prices. The selection is great and the service was very helpful.
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by cjhaa at Citysearch

Posted on Citysearch on 6/26/2006
worst optical service and most expensive retail.
as a physician i would not recommend this retailer based on my personal experience. there are plenty of optical reailers that dont have this kind of attitude.
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Coupons
Accent On Vision
REG. $129* INCLUDES EVALUATION* AND A FREE PAIR OF TRIAL LENSES*. RESTRICTIONS APPLY.
Coupon void if altered.

ex 05/03/2014  |  Valpak coupon »


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