Randall Reed's Park Cities Ford is among the leading full-service automotive dealerships in Dallas and is located on a 12 acre site just north of downtown and in the heart of the Park Cities, one of the single most affluent markets in the United States. Mr. Reed has operated the dealership for 20 years and has achieved the coveted Ford/Lincoln President's Award for the last 13 years, the highest designation recognized for superior customer service.
The dealership is modern in design and.. features tile floors, marble accents, plush furnishings, wrought iron chandeliers, and dramatic floor to ceiling faux oak trees as focal points of the decor. A full-service coffee and snack bar serving Starbucks Coffee, a children's play room, two Customer Lounges, complimentary WiFi, complimentary shuttle service and a dozen flat screen televisions create a sense of true business warmth for customers.
I ended up at Park Cities by "accident". My old F-150 had broken down and I had it towed to the nearest Ford Dealership, which was Park Cities. I NEVER would have considered buying a vehicle there because it was (a) inconvenient and (b) I had always used the Ford dealer near my home, in Pilot Point. The salesperson, Travis, is the ONLY reason I stayed, shopped there, and eventually bought a vehicle from you dealership.
Posted: 6/10/2011 • Last edited: 4/17/2014 • Link to this review
From the first person who approached us when we drove up to the dealership to the salesman (David Jaffe) to the delivery person who explained the vehicle's options and accessories just before we drove our new Escape (RCO lease) off the lot, everyone at Park Cities Ford was extremely friendly, efficient, and professional. David Jaffe was very helpful in explaining the various models of the Escape and asking proving questions to help us narrow our choices with our any pressure at all. He guided us through he entire process of returning our 2008 Explorer to meeting with the financial executive, who was also very friendly and easy to work with. The one man who delivered the car to use was efficient and very helpful in explaining all aspects for the vehicles operation he even paired my iPhone with the Sync system easily!!! David followed up with tow phones calls, including one the very next day thanking us for our purchase, and another dealership executive has also called us to check on our level of satisfaction and to thank us for our business. I have been extremely pleased and impressed with the friendliness, efficiency, and professionalism and David Jaffe and everyone with whom we interacted at Park Cities Ford. The whole process was smooth and enjoyable!
Posted: 5/25/2011 • Last edited: 4/17/2014 • Link to this review
Sal Martinez was very helpful with us in purchasing our 2011 Ford Expedition. This is our third vehicle purchase at this location we are very pleased at this location.
Posted: 4/14/2011 • Last edited: 4/17/2014 • Link to this review