Pat Alessi - Master Hair Stylist

I bought a keratin treatment online for Pat Alessi Salon. When I arrived, I was told to sign in and wait. It was obvios she was overbooked. Only 2 employees and about 5 women waiting in one little room to get their hair done. After my keratin was completed, she told me I owed an add'l $25 because they used 2 ounces of keratin instead of one. There was nothing written in the restrictions of my deal which stated this. I argued with her and she cut the fee in half because she wanted me to be "happy". I will never go back! Also, she told me that if I left a good review on a review site that she would give me a 20% discount so DO NOT believe the good reviews here. This place is awful and they are crooks. I'm going to report them to the BBB. You cannot surprise charge people as they are leaving. It is unethical and totally wrong. I have purchased keratin deals online before and it is inclusive of everything, no matter how much formula they need for my hair. She's just trying to make an extra buck and it's disgusting.

Also, she started yelling at the woman doing my hair in a manner that was very uncomfortable for me. The woman had only been there a little over a month so maybe she wasn't fed up with it yet but you cannot speak to employees that way if you want to keep them long term. Besides, it's totally unprofessional. I just wanted to walk out of the place.

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Buying an online coupon to this salon was a huge mistake. I went in for a color, cut, and style. Instead of being solid brown, my hair ended up having big chunks of black in some areas and brown in others. There was also hair color all over the edge of my face. This was absolutely the worst experience I've ever had at a salon. I spent several hours and $80 at another salon getting my hair fixed. Also, she gives big discounts to people who post reviews, so take the positive comments with a grain of salt.

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I purchased a deal from Eversave for Salon 1580. When I arrived the room was sort of small and very busy but after being there a while they seem to have good flow! Char did my full highlights and I love they way they turned out! Definitely the best deal I have purchased to date! Thanks for a great color!! - Paige

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I had a cut, highlight, and keratin treatment done with Pat, all on separate appointments. I was highly satisfied with all 3 servicesmy hair looks & feels so healthy & shiny....

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i have been going to get my hair done at Pat's for quite some time now. I have never had any problems with her and i am always satisfied with my results. I got to read some of the other comments left by other customers regarding thier bad experience, yes i have seen Pat's place crowded but she does not shrug anyone off and infact makes sure everyone is comfortable, has a place to sit, has a drink, and as far as a terrible job on hair i have never seen anyone while i have been there complain about thier hair cut or color??? i have been pleased and will continue to see PAT!!!

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