Asked for routine annual cleaning. Given more expensive periodontal cleaning and insurance did not cover. After two bills, paid personally but charged late fee even after trying to resolve dispute. Recently received another bill stating I still owed the money! Had to send proof of my payment. Whoever does their accounts and billing is not doing a very good job and keeps poor records in my opinion.
Posted: 10/14/2014 • Link to this review
I'm like so afraid of the dentist. Most of the time they're not gentle or friendly & shortly after you are in terrible pain. My first visit with Patrick Family was amazing thanks to Jenny, Alex, & Leslie. Extremely gentle & informative. Once I knew that I was in good hands I was able to relax. Yes I would & will refer others to you. May God continue to bless your business
Posted: 3/22/2014 • Link to this review
I've visited Dr. Patrick's office a few times without incident. However, I recently read an article in the Atlanta Journal-Constitution about a study that suggested that annual bite-wing x-rays could cause brain tumors. In response to this study, I confirmed that the American Dental Association (ADA) only recommends bite-wing x-rays every two to three years (for adults), unless there are visible signs of decay. Dr. Patrick has taken bite-wings of my full mouth every year. I told Dr. Patrick about the article that I read and information found on the ADA site and asked if he would limit bite-wings for me to every two or three years. Dr. Patrick responded by telling me that he called the ADA about this issue. He said that the ADA told him that their recommendation only applies to patients who "have never had a cavity." I told him that the "never had a cavity" rule is not consistent with the recommendation of the study or the recommendation that I found on the ADA website. I asked again if he would limit bite-wings to every two or three years for me (unless he spots decay). He said "no," and suggested that I find another dentist. Of course, I'm happy to oblige.
Posted: 1/23/2014 • Last edited: 1/27/2014 • Link to this review
Drs. Alex and Leslie Patrick have won us over by their friendly personalities and gentle approach to our dentistry needs. Their office staff is very pleasant. We have tried out several practices in Cobb Co. and we have found that Patrick Family Dental has met our needs with the highest standard of care and they make sure that you are taken care of in a timely manner. Give them a try, you'll be vey pleased!
Posted: 1/25/2013 • Link to this review
Been to a few dentists in the area before I finally settled on Dr. Patrick They really do a great job and make you feel welcome. The office is well above average and it makes going the dentist tolerable!
Posted: 1/25/2013 • Link to this review
My husband and I have been seeing Dr. Patrick and his staff for 3 years and couldn't be happier! The entire staff is professional yet friendly, helpful and gentle when it comes to cleanings! They are accommodating when it comes to scheduling/changing appointments and always prompt - I've never had to wait more than 5-10 minutes!
Posted: 11/20/2012 • Link to this review
Patrick Family Dental just made my day! I woke up this morning and cried for two hours before going to the dentist because they scare me to death!! Dr. Patrick and his staff set my mind at ease every chance they got. They constantly reminded me that although I have a good bit of work that needs to be done it can be done over time and my mouth is not going to fall apart before we get to all of it. My exam determined that I needed a deep or "scaling" cleaning. I have heard horror stories of this procedure and been fearful of it for a very long time. They explained it to me and made me comfortable with it and it really was not bad at all. I am actually now looking forward to getting my mouth in order with their help. If you're scared of the dentist please give these guys a try. I'm SO glad that I did!
Posted: 7/24/2012 • Link to this review
My family has been treated by Patrick Family Dental care for a few years and could not be happier with the ENTIRE staff!! Very professional group but feels like family at the same time. Definitely recommend this group.
Posted: 2/18/2011 • Link to this review
If his work does not hold,such as a filling or a crown, they find a way to make it your fault. Very quick to send you to a specialist rather than try the least expensive solution and go from there. This dentist is not a problem unless you have a problem and then they have no problem telling you to go elsewhere.
Posted: 10/11/2010 • Link to this review
I called for information on their services and prices. All of my questions were answered and when the receptionist did not know an answer, she asked the dentist. She also gave me prices without hesitation. My first visit at the office was wonderful. They were on time, polite and professional. And the price was the same as I was quoted. I would recommend Dr. Patrick.
Posted: 3/16/2010 • Link to this review
I thankfully found this dental practice in an emergency basis when my previous dentist was on vacation with no one taking his calls. Dr. Patrick saw me immediately and I have found that his practice is outstanding in every aspect. His facility is truly state of the art, absolutely spotless and clean, and I have recommended him to other co-workers. They are all impressed too, with one of them taking their 4-year old on his first dental visit! I strongly endorse this practice. Dr. Patrick is very concerned about my dental care and explains every step of the work he's doing. He is the best! His staff is outstanding as well from handling all the insurance details, making appointments that meet my schedule, to the routine cleanings - they are the best.
Posted: 3/12/2010 • Link to this review
Dr. P has the best technology I've seen at a dentist, and also takes the time to personally explain everything going on with your teeth. It's not one of those groups that has 8 dentists and 1000 patients a day. They actually remember you when you come back and it's much more personal. All around a great place to go.
Posted: 10/20/2009 • Link to this review
Dr. Patrick and his staff are fantastic. During my visits, Dr. Patrick has always taken the time to speak to me about any issues I am having and what he will be doing for me that day. Dr. Patrick and his staff ensure that the visits are short and enjoyable (you get to watch TV while they work). I would recommend this practice to everyone.
Posted: 1/14/2009 • Link to this review