We Care For Your Pets Like Family. House Calls Available
If you are looking for heartless people running a veterinary hospital then this is the place for you. When my cat of 18 years, my best friend that I grew up with as a child, started to die...I needed to take him to the nearest vet and my usual vet is about 30mins away. So I took him to Patt's. This was about 3 weeks before Christmas. You can imagine my emotions as I am holding my dying cat in my arms, who I never wanted to see suffer. The women at the desk were COMPLETELY emotionless. With the exception of one of them. They told me that in order to go back in the room with my cat and be with him while they put him to sleep I had to pay extra! I argued a bit and the one woman told her that she shouldn't make me pay. My cat was suffering and I paid the fee so I could go back with him. After trying to find a vein to give him the shot in about 3 or 4 times (his veins had collapsed) The vet said they had to take him to another room and put the shot directly in his heart. I said my goodbyes to my dying best friend and they took him in the other room where he died alone. They did not offer to refund my money, but really the money wasn't even the issue...I didn't get to be with him anyway when he passed. If you ask me a place that is this uncaring should be shut down. So please beware before you choose this hospital for your friends.
Posted: 12/08/2008 • Link to this review