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Paul Davis Restoration - Bath & Kitchen

1 star rating 1 Review

(904) 737-2779(904) 737-2779

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Reviews

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Abysmal Customer Service - RUDE & BELLIGERNENT, 2/17/2016

I had Paul Davis Restoration replace my roof after hail damage. My roof leaked immediately after the next rain. I called them back out to fix the problem. They came out 2 times to fix the problem and... finally told me that the problem is the flashing and they could not do any thing. I expected that when my roof was replaced, that any problems would be resolved. My roof did not leak before they "fixed" it. I recently noticed stains on my ceiling in numerous spots no where near the original leaks when we have light rain. I called Paul Davis Restoration to try to get them to come look at it. They would not call me back. I called them a second time and they informed me that because it was not an Insurance job and outside the one-year warranty, they would not help me. I called, once again, and spoke with the Office Manager to find out who the manufacturer of the shingles is so that I can contact them to get someone to look at my roof. She was rude and belligerent with me and told me that they would not help me.

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Paul Davis Restoration - Bath & Kitchen - Stockbridge, GA -  lonmon

Reviews: 5

Abysmal Customer Service - RUDE & BELLIGERNENT

I had Paul Davis Restoration replace my roof after hail damage. My roof leaked immediately after the next rain. I called them back out to fix the problem. They came out 2 times to fix the problem and finally told me that the problem is the flashing and they could not do any thing. I expected that when my roof was replaced, that any problems would be resolved. My roof did not leak before they "fixed" it. I recently noticed stains on my ceiling in numerous spots no where near the original leaks when we have light rain. I called Paul Davis Restoration to try to get them to come look at it. They would not call me back. I called them a second time and they informed me that because it was not an Insurance job and outside the one-year warranty, they would not help me. I called, once again, and spoke with the Office Manager to find out who the manufacturer of the shingles is so that I can contact them to get someone to look at my roof. She was rude and belligerent with me and told me that they would not help me.

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