They could care less about putting on a good roof. My new roof was only two weeks old, and they had to come back to repair it. They did not follow their contract to put up tarps to protect my property, as stated in their contract, which caused extensive damage to my property, and shrubs. Currently suing them. They also damaged gutters, screens, and siding, but they only stand there and laugh about it. Save yourself some trouble and do not hire this company to do any work for you. These people are so mean to deal with after they ruin your property, its hard to call them human beings. They did not even get the required permit to do the work. It's pretty bad when the owner himself has to give himself four stars, while the customers he did work for only give him one. Found out after almost two years that Paul Wright Snellen never paid the crew that worked on my roof, plus several others. This is certainly not the roofer you want to go to. Paul Wright Snellen stated in very own review below that most people are genuinely honest. It's a shame Paul Wright Snellen isn't.
Area Whitehall, PA
Cost $10,000 - $14,999
Date July 2015
Posted: 2/24/2016 • Last edited: 3/21/2017 • Link to this review
Both of the reviews appearing below are from clients that I had to sue in court in order to get paid. They did not sue me, that fact is a matter of public record! Their review is not credible, they simply found a place(Kudzu)where they could complain anonymously. They both lost in court and had to pay me. In all cases we spell out what we are going to do in our contract and we do what we say we're going to do. I believe that most people are genuinely honest and fair, these 2 clients were the exception to that rule.
Posted: 1/14/2016 • Last edited: 2/24/2016 • Link to this review
Homeowners Beware! Paul Wright Roofing made lots of promises about honesty and integrity, but they proved themselves to be very poor at communication, and they added excessive hidden charges to the bill over and above what was agreed and discussed. The siding job on my house was not completed properly, and some of it was not installed correctly. When we wrote to them we never even received the courtesy of a reply. Had to report them to the Better Business Bureau. Sadly, I have to agree with the other reviewer - a very bad experience! As an update - PWright1 gave himself a good review and claimed that he won a court case, the truth is that he LOST the court case, that matter is a matter of public record. The judge did not award him anything, and concluded that what he did was wrong and not legal.
Posted: 1/21/2015 • Last edited: 5/31/2017 • Link to this review
Paul Wright Roofing was a terrible experience for us. We had to bring them to small claims court for damages to our property--and they lied through their teeth that the work had been done completely, and it wasn't. Wisdom is learning from other's mistakes. Learn from ours--Stay away! BTW, our neighbor told us they were on Angie's List, and they have a good rating on the BBB. But, BBB does not take complaints in matters already litigated.
Posted: 5/05/2012 • Last edited: 2/24/2016 • Link to this review