PawSpa Resort Kennels & Pet Boarding

PawSpa Resort

(470) 208-2501 www.pawsparesort.com »

6196 Highway 400Cumming, GA 30028   map »

Business overview

A luxury resort North of Cumming just off GA Highway 400 North behind World Beverage. This is no ordinary luxury resort, rather one for the dogs and cats. PawSpa Resort is the most modern and up-to-date luxury-boarding kennel in North Georgia. PawSpa Resort was founded on the principal that pets are and should be treated as family. It is the place they want to stay while you're away! All of our guests, and, yes, we mean guests, are treated with the care and genuine love they.. deserve.

How can a kennel be luxury? Well, it took several years of planning and research. The owner, a successful businesswoman, decided one of the most important aspects of life was companionship. Many of us choose to surround ourselves with the companionship of animals. So many of us have pets that mean so much to us, they are family. When you go to work or on trips out of town you want to leave your family members some place you know they are being treated, as you would care for them at home--or better!

PawSpa Resort in Cumming, GA, offers luxury pet boarding for dogs, cats and small exotics, a full line of gourmet treats and gifts, doggy day care, professional pet grooming, massages and professional training. Our spacious luxury suites offer guests color TVs with DVD and VCR hook-ups. Your pet won't want to go home. Our "Pethouse" level is available for those smaller guests who are sensitive to noise or busy activity and who need more personalized attention. The feline suites offer guests a large fish tank for their viewing pleasure as well as windows for perching and a cat gym for playing or just relaxing. PawSpa Resort also gives every guest nightly turn down service with a treat on their pillow. We have three indoor playrooms so in the event of inclement weather they can still exercise and play. Therapeutic massages are great for those working or highly active dogs or the pampered pooch that needs a little more spoiling.

PawSpa Resort has been a member of the American Boarding Kennels Association (ABKA) since 2002. The general manager, Kerri Feese, has background in veterinary care, is an ABKA certified pet care technician, and is always continuing her education. Operating PawSpa Resort is a passion and the final result of years of planning and hard work. Attention to detail and the genuine care and attention given to the guests are crucial to the planned success of PawSpa Resort. The public is welcome to tour this "luxury resort" anytime during regular business hours.

"Where they want to say while you're away!"

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Services

  • Cageless Boarding
  • Day Care
  • Feedings
  • General Boarding
  • Grooming & Bathing
  • Pet Supply Sales
  • Playtime & Exercise
  • Recreation Area
  • Snack Time
  • Special-Needs Care
  • Training

Service Area

  • Acworth
  • Buford
  • Cherokee/Forsyth County
  • Cobb County
  • Cumming
  • Kennesaw

Animal Types

  • Birds
  • Cats
  • Dogs
  • Other
  • Rabbits
  • Rodents

Credentials

Licensed by the State of Georgia. Featured in Modern Dog Magazine.

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 5:00pm
  • SUN
  • 2:00pm
  • 5:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2004

Documents

[PDF] Service Rates

Green Credentials

All of the products we use are green.

Languages Spoken

  • English

Reviews

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Barley Loves it, 7/17/2014

Barkley loves this going to doggie day camp.. He can't wait to get there and play with all his buddy's. Robin is first class and what a great location 3669 Main St Acworth Ga 30101


Fantastic in Every Way, 6/28/2012

Whoever "Mooncatcher" is they need to get real. PawSpa Resort puts their customer's pets first. They provide the best care. My dog can't wait to get out of the car when we arrive. ... Mooncatcher--you need to focus on what's important--the care of your pet. PawSpa Resort is the best ever.

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Videos & Photos

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Photos (7 photos)

  • Feline Pethouse Suites
  • Luxury Suite
  • Group Play Fun!

Displaying 1-15 of 37

Reviews

zigio2012

Reviews: 1

Barley Loves it

Barkley loves this going to doggie day camp.. He can't wait to get there and play with all his buddy's. Robin is first class and what a great location 3669 Main St Acworth Ga 30101

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GAHunter

Reviews: 1

Fantastic in Every Way

Whoever "Mooncatcher" is they need to get real. PawSpa Resort puts their customer's pets first. They provide the best care. My dog can't wait to get out of the car when we arrive. Mooncatcher--you need to focus on what's important--the care of your pet. PawSpa Resort is the best ever.

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mooncatcher

Reviews: 1

Average

thank you for responding. I was just commenting that upon driving up to your establishment, seeing the employees outside smoking does not fall within business ethics (for these days and times). In running a respectable business, some unhealthy habits should be hidden from the customers out of respect for their business they are paying for. I think your resort is fine. I was just stating that employees hanging around outside smoking doesn't look like they're being very productive or being very attentive to the animals that are inside. Most businesses have outlawed smoking entirely on the property. Not just within 50 feet. You may want to change your policy. Just saying.

PawSpa Resort replied on 06-27-2012

Mooncatcher: PawSpa Resort prohibits smoking within 50 feet of the entrance to the building, in the parking lot, anywhere around our guests, or anywhere inside the building or play yards. Eventhough we discourage employee smoking, employees are allowed a morning, noon, and afternoon break at which time they can choose to smoke toward the rear of the building away from guests, other employees, and customers. All employees who choose to smoke are required to wash their hands upon returning to their jobs. We respect an individual's right to choose and believe our policy provides protection for our guests, customers and employees from unwanted exposure.

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mustloveshelterdogs

Reviews: 1

Awsome place for my pet to go .

I recently visited PawSpa Resort for grooming and boarding . I was pleasenly empressed on my tour and decited to let my dog stay there while we went on vacation. Had him groomed while he was there. When I spoke to the groomer when taking the tour she was very helpful on ideas for his lenth and style of cut . I was unsure on what I wanted . So I left it up to her. when I picked him up he looked AMAZING. Lisa was also very nice and the place looked and smelled very clean even where the dogs stayed was empressive. I will returne in the future for boarding and i am even thinking about daycare for my dog. This is my new place for grooming and boarding . Thanks guys for taking care of my pet. he is my family and i can see ya'll take pride in your job and love each pet like there your own.

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cbears

Reviews: 5

not trustworthy

This is the second kennel I have tried in the Cumming/Dawsonville area. I don't know what it is, but the people that work at these places certainly aren't 'animal lovers'. For the price, I would expect that my dog would get fed as directed. Not only did I get food back (that he was suppose to have gotten), but his bed stunk of urine and the 3 people working there when I picked up had absolutely no answer for me when asked about this! The groomer, in particular, had a smart a attitude that I certainly did not appreciate! I'm finding that young people work at these outfits and really don't understand the importance of taking care of animals. and their snippy attitude proves that they shouldn't be in a position to hold such responsibility! I think I'll stick with the Vet taking care of my boy while I'm gone. They're trained in this area and understand the value of one's pet.

PawSpa Resort replied on 03-15-2014

We are confused. We have had no guests go home the past few days who brought their own bed and only one guest who had a small portion of food returned upon departure. Are we being confused with another area pet care business also using the name of Paw Spa? With the exception of a trainee, all of our employees are all over 35, definitely pet-lovers, and very responsible. We really would like to make this situation right but are in need of more information. We keep detailed daily records of all of our guests. If a pet does not eat while staying with us, it is noted. We will not waste your food and will return any unused portions. We do allow beds brought from home but have always advised that should they become soiled or dirty, they will be removed and replaced with our bedding for the duration of the guest’s stay. A pet in a new environment with a different routine frequently has accidents. The area is cleaned immediately upon us finding it, however the bedding can easily become soiled. Our washer and dryers cannot accommodate most pet beds; therefore, soiled bedding is bagged and returned to the owner, unfortunately sometimes dirty. This information is provided to the customer at drop-off. As of August 2013, there is staff in the building with the guest throughout the night. No where else in the area is this offered by a pet-care facility. The wellbeing of our guests is very important to us.

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by sisteremily at Citysearch

tried this place out. was not impressed

tried this place out. was not impressed with the staff and my dog was not well taken care of. They require you to bag the dogs food up according to feeding (morning/eve) and my dog came back with 4 uneaten bags! Apparently, they didn't feed him as I had asked! His bed that I had brought also stunk of urine! The staff was very unfriendly and when asked about all of this, the 3 of them that were there didn't seem to have any answers for me. I will NEVER go there again!

replied on 03-15-2014

I believe you have us confused with someone else; however, if not, all of the staff is new since your visit. I believe you will be impressed with the professionalism of the staff and the care of the guests. We also have someone in the building with the guests throughout the night. No where are you going to find such dedication to pet care and safety 24/7.

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Cheryl1969

Reviews: 2

Best looking dogs in town!

Our neighbor referred me to the Paw Spa Resort when I was looking for a QUALITY groomer for my terriers. I must say, Hazel and Kella look fabulous when we pick them up! Great job indeed!

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bufordmom37

Reviews: 5

Happy Dog

Happy to take my dog to kennel here.

PawSpa Resort replied on 01-18-2011

I'm sorry you had a less than exceptional experience at PawSpa. You can reach the owner at Sharron@PawSpaResort com. If you will provide your name and phone number, she will be pleased to contact you. Smoking is prohibited in the building at PawSpa. Our guests would never be exposed to smoke. The owner is always available--if not by phone then by email followed by a phone call. Should an employee be rude in anyway we want to know so we can address the circumstances to prevent any future occurrence. Please email and provide your contact information so your concerns can be addressed. We want all PawSpa customers to have a positive experience.

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PawSpa

Reviews: 1

Response - Bufordmom37

Bufordmom - I'm sorry you had a less than exceptional experience at PawSpa. You can reach the owner at Sharron@PawSpaResort.com. If you will provide your name and phone number, she will be pleased to contact you. Smoking is prohibited at PawSpa. Our guests would never be exposed to smoke. The owner is always available--if not by phone then by email followed by a phone call. Should an employee be rude in anyway we want to know so we can address the circumstances to prevent any future occurrence. Please email and provide your contact information so your concerns can be addressed. We want all PawSpa customers to have a positive experience.

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jessandjakesmom

Reviews: 2

Bo and Frankie can't wait to go back!

The Paw Resort is a great place to board your dogs!! We went on a 6 day cruise and Bo and Frankie went on vacation to the "spa". Everyone there, especially Robin is wonderful and the "kids" loved it! We had tried other places before but this resort is clearly the best! Thanks for taking care of our babies!!

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AcworthDad

Reviews: 1

The Best!!

Our Peanut has been going to Paw Spa for daycare and boarding for over a year. Robin and Michelle are always just as excited to see him as he is to be there. They treat him like one of their own pets. It is always clean, bright and super friendly.

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ScarScar1

Reviews: 1

So glad a co-worker recommended them!

I was having trouble finding a groomer that groomed my poodles like I was used to. After trying several, I am totally satisfied with the services provided by PawSpa. Their prices are reasonable and they are available on my schedule. I'm so glad to have found them!

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cre8tive1

Reviews: 5

They love my dogs as if they were theirs!

My two yorkies really enjoy going to PawSpa...how do I know? They are happy when I pick them up...not just happy to see me but I can see they had fun and they were well taken care of. When we walk in the staff make a big deal over my boys; that makes me feel good. And Amy, the groomer is wonderful and attentive to my boys and their comfort is her main concern...I like that! They are not the cheapest but they are the best!

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ShelbyYouCanDriveMyCar

Reviews: 1

"Seniors" Welcome!

Was tentative to use any dog care other than our one-to-one petsitter, because our dog is 12 yrs. old and a loner....but all the helpers were so welcoming and EASED our dog into playing with others. She's always happily "exhausted" when she comes home from her (our) overnight or weekend getaways.

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romeopuffy

Reviews: 1

Favorite place in the world for pups and kits

As far as we are concerned, there is NO better place to board your babies than PawSpa. Everything about it is top-notch and our "kids" love it. No comparison.

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