Peachtree Awnings is the type of company that tells you what you want to hear, then not deliver on commitments. On July 1, 2015, I ordered 13 awnings for around $13,000. I was told there was a 4 - 6 week production time before installation. I expressed I would like this expedited. I was told that while expediting was not possible, the indicated production time was very reliable. On July 2, I received an email from Jamee McNinch, Production Manager confirming 50% deposit receipt. His email stated they had targeted installation the week of July 30. From then on, working with the owner (Barry Adams) was like playing a game of cat & mouse. Promises made and not delivered upon. He would tell me a date would occur for installation yet the date would come and not even a call or any communication would occur. Finally, Peachtree emailed the awnings would "probably” be ready for Sept. 1 install! After this long, I told them no "probably" would work and to get the job done. Then the final nightmare, poor quality installation for two days. I had to supervise the installers constantly – crooked support arms, off center awnings, and general poor workmanship. Only due to my meticulous observation of the installation was a disaster avoided. I cannot recommend Peachtree Awnings. Their actual product may be o.k., time will tell. But the overall experience was terrible.
Posted: 9/09/2015 • Link to this review
Peachtree Awnings has been exceptionally wonderful for me. I was told from the get go that it was their busy season and lead time took approximately 5-6 weeks. Paul came out to give me an estimate and was both knowledgeable and helpful. I checked prices with a few other different companies and found that the estimates were pretty much all in the same ball park, however one thing that surprised me was that Peachtree Awnings are all custom made. I was able to pick and choose exactly what I wanted for my awning. I have referred this company to family and friends and would definitely go back!
Posted: 4/18/2014 • Link to this review
I ordered awnings recovered from this company. It took over 2 weeks to get a call to schedule an estimate. So three weeks after my first contact, I have a price! I paid a deposit of 1/2 the bill. Their "production lead time" is supposed to be 4 weeks. If I get them that quickly I will be happy. I will update this review when I receive my awnings back.
Posted: 1/09/2014 • Last edited: 9/09/2015 • Link to this review
I called to ask about their product. The person answering the phone was able to give me that information. I set up an appointment for measurements and an estimate. The technician came on time, measured, and emailed me a complete diagram of the products I could use and the cost. I called and ordered an awning. I was given a time frame for installation. I was called within that time frame and given an install appointment. They came and promptly installed the domed awning and it looks great. From start to finish a professional job well done.
Posted: 1/14/2013 • Last edited: 1/15/2013 • Link to this review
Wrote detailed review on Angie's List, so I can update after 1 year from installation. I had a small problem with the initial installation which was promptly fixed. I would recommend Peachtree Awning on the basis of its customer service, at this time. I also posted photos of the awning.
Posted: 1/10/2013 • Last edited: 1/15/2013 • Link to this review
From the initial phone call through the installation of my awning, Peachtree Awning could not have impressed me more! They sent someone out to measure and answer all of my questions with no pressure. The staff at Peachtree Awnings is knowledgeable, helpful and above all friendly and easy to deal with. My awning came in on time and was installed by the professional and courteous installers that work for Peachtree Awnings. The quality of the awnings actually exceeded my expectations and the price was beyond fair! My neighbors have all noticed my new awning and keep telling me how beautiful it is. This was easily one of the best upgrades to my home that I've ever done. You cannot go wrong with Peachtree Awnings.
Posted: 9/26/2012 • Last edited: 1/15/2013 • Link to this review
I paid a premium for Peachtree Awning (as compared to Atlanta Awning) because of the lead time Barry committed to. The 1st install date came and went and I got a call from Barry later in the week indicating they had been "busy" and needed to reschedule. He then proceeded to miss the 2nd install date without any notification again. His excuse again was we are "busy". Sorry, but I am busy too and I don't like doing business with companies like this. I'd highly recommend using someone else.
Posted: 6/13/2011 • Link to this review
Called for someone to come by and measure/quote for a residential awning. We set up a next day date and never heard back from them...must be nice to have too much work...not good customer service...at least get back to me and tell me you cant do the job....
Posted: 5/11/2010 • Link to this review
You can certainly find a cheaper awning but then you have a cheaper awning. Peachtree Awnings installed ours nearly 7 years ago and it looks great. Fabric still bright and it goes in when in it should and out when it should. The few small problems we have had were addressed quickly and with a smile. Install and all service as good as it gets. Highly recommended.
Posted: 11/05/2007 • Last edited: 2/01/2014 • Link to this review
* 24-Hour Service Available