First went to PB for convenience. Keep returning because they know how to treat my road bike and me. Courteous and knowledgable staff, and Mike and Elexa Wagaman are very engaged in the community. I'm sold.
Posted: 11/04/2013 • Link to this review
I'm new to cycling and a bit of a cheapskate. I did a lot of research, talked to a lot of other shops but did the most business with Peachtree Bikes. They have a friendly staff, good products (like most), and great deals. It is tough for beginners to understand when to spend a little extra - when I talked to my cycling friends they came to consensus (independently) I was better off with Peachtree Bikes. - Bryan L
Posted: 8/04/2012 • Link to this review
Peachtree Bikes is exactly what a full-service local bike shop should be: friendly, helpful, knowledgeable and fair with a wide inventory and a willingness to quickly order something if they don't have it. I have been buying accessories from them for years and recently bought a new bike from them. Tom indulged my indecisiveness and set up several bikes for quick neighborhood test drives. He took the time to learn what I liked and didn't like about my previous bike and in the end, recommended the best bike for me. Great shop.
Posted: 4/27/2012 • Link to this review
Tom and Jodi were great in the building a high end bike, they were creative and were unbelievable with finding all the right parts to mix and match in the final set up. Very helpful and understanding in the final stages of the final fitting. Will be my bike shop for the future!
Posted: 10/29/2011 • Link to this review
I make a living being an analyst so I tend to notice the little things in life. Lee really did an excellent job installing my new cranks! It was his attention to detail that impressed me the most. If you guys live or work in the city, please stop by to see Lee and you will not be disappointed. I live close to Peachtree City, GA and it was worth it to bring my bike to work and then to stop by the shop.
Posted: 7/28/2011 • Link to this review
This review is for the Peachtree Bikes SANDY SPRINGS location. I feel as though people really need to know about the guys up at the Sandy Springs location. I went in with just an idea and a price range and was assisted from the very beginning all the way until the end. To say the least, the service was EXTRAORDINARY. The bike I wanted was not in stock so Lee ordered it for me. Once the bike came in, it had a different build than what I wanted. Lee graciously switched out all the components and built the bike back up with what I wanted. Once the bike was built, he basically poured over every detail of the bike until it was adjusted properly. I had an unbeknownst problem with my real wheel and Lee and Ryan went to extremes to help get my wheel corrected by my weekend deadline. This involved Ryan driving over the ATL metro area in order to find a specific spoke wrench. All this for just an average customer. What else could you ask for? I think Lee, Ryan and Doug are the best that the ATL has to offer. Needless to say, I have found my ideal bike shop. Thanks for everything guys.
Posted: 6/24/2011 • Link to this review
I've lived and biked in Roswell for 20 years. Why would I drive three times as far for service on my high-end road bike? Because I get what I rarely find anywhere - attention to detail, sincere and real honesty, and the total satisfaction I'm looking for. See Lee at Peachtree's new location - you will be glad you did. I'm just glad he's not in Peachtree City! I'd hate that drive...
Posted: 5/07/2011 • Last edited: 5/08/2011 • Link to this review
One of the oldest shops in town for a reason. This shop has everything you need under one roof. With a wide selection of bikes from kids to the pro level, they have everything you need. If it's work you need done to your bike, Peachtree Bikes has some of the best mechanics in town. I needed to be fit to my new time trial bike and Mike, the owner, was able to dial me in using their state of the art, in-house,fit system. You have to look at the lone bad review on here with a discerning eye. No mechanic can tell you why you're having flats. A new owner of any business is not bound to any promises made by a previous owner. I highly doubt the owner was rude as I've seen him take some unnecessary grief from customers and he never batted an eyebrow. For all we know, the disgruntled customer went on a tirade and had to be physically removed from the store by police. We just don't know all the facts. :-)
Posted: 12/07/2010 • Link to this review
Awesome bike shop. The staff loves bikes and it shows in the service they provide. They take time to answer any questions and explain things in everyday language. Everyone that works there is very helpful and friendly. Whether you have an entry level bike or a top of the line racing bike you get the same great service. Great selection of bikes and accessories at reasonable prices.
Posted: 6/15/2009 • Link to this review
What a great shop! I've never been more impressed with service than I have after dealing with these guys. I took my bike in for what I thought was regular maintenance. The mechanics there went through my bike, pointed out things I hadn't ever noticed and quickly gave me an estimate for repairs. I was a little surprised at how much my bike needed. I do ride a few days a week though. After discussing the options (Nate) told me the bike would be done in a few days, needing to order parts and such. I knew the shop was busy and really didn't expect it back very soon. Most good shops this time of year are pretty busy and the mechanics are usually grumpy. Expected in my book. Nate was actually not so grumpy, dealing with my failing bike. He was positive he could make it better. Well, I get a call that the bike is done a day earlier than promised and a few extra things were done at no cost, "since we didn't catch 'em initially". Thanks guys! I'll be going back for sure!!!
Posted: 5/13/2008 • Link to this review
I've been a customer of PTB for a couple years now and have had nothing but great service there. I've tried a lot of other LBS in the Atlanta area and have left feeling ripped off, pushed into buying something I didn't need, made to feel stupid for asking a question, or ultimately just unsatisfied with the customer service and/or repair that was done. At P'tree I've had none of those experiences. The sales folks are not pushy, just really knowledgeable and willing to help. The mechanics are some of the best in town. They are also very knowledgeable and will answer your questions without making you feel like you're wasting their time by asking them. They're honest and will tell you how it is, which is something I appreciate and can respect. I wouldn't trust my bikes to any other shop!
Posted: 5/12/2008 • Last edited: 5/13/2008 • Link to this review
A few months ago I took my bike in for routine service only to come out with newly taped handlebars and the bill to go with it. This was after I specifically asked them NOT to tape the bars because I'd do it myself. The manager could not have been more unprofessional about it, and after some exchanged words, I got the charge removed in lieu of his reluctance. I bought my bike here a few years ago and was told I'd get free routine maintenance for the life of the bike. Low and behold, that lifetime benefit has come to an end with this last visit earlier this week. When I asked the repair guy, the only answer I got was "we're no longer doing that, new owner." I took the bike in on a Thursday and was told he'd be done Friday or Saturday at the latest. Not having heard from them, I decided to call the following Wednesday for an update. After describing the bike 3 different times they finally found it with a response of "Uh yeah, it's ready." I kept having mysterious flats for an unknown reason. I asked them to investigate it for me. Of course, when I picked it up no one could tell me what they found, and they had simply just replaced the tube. When I got home, I went over the tire and found a puncture with the tube herniating through. Thanks for the thorough effort guys! This place is a true disappointment when it comes to service, integrity, customer commitment, and professionalism. Although it's great motivation to learn how to fix your bike, I'd strongly suggest going elswhere
Posted: 5/02/2008 • Last edited: 5/13/2008 • Link to this review