I made the mistake of purchasing blinds for my home from this company. In December, I asked Gail Kaplan for a quote to replace a few wooden slats that were damaged. Four months later and after numerous follow-ups, I finally had the wooden slats replaced. The installer was more than two hours late and nobody bothering to call to notify me. I left work early and re-arranged my busy schedule only to be inconvenienced. Gail offered no apology. She is incompetent and unprofessional! This company is very unorganized and I'm surprised they're still in business. BUYER BEWARE!!!
Area Alpharetta, GA
Cost Less than $250
Date May 2017
Posted: 5/02/2017 • Link to this review
Wish I had read these reviews in detail. This company is not organized and when they miss an appointment that I've had for weeks, they don't seem to care. I would recommend you find another company that meet their commitments.
Posted: 3/03/2017 • Link to this review
As the owner I must defend against the allegation of the broken window. You and I spent time together on 2 separate visits as you were extremely satisfied with the first project which offered challenging measurements on a angled room. This encouraged you to place a second order for a different product. You make no mention of this only about a window on a house that was built over 40 years ago? You personally were very involved in the renovation of your home. I find it odd with your sense of details that you did not see the crack for several months. I further find it odd that you only feel we represent the only possible reason for your break.
Area Alpharetta, GA
Cost Less than $250
Posted: 1/21/2017 • Link to this review
I had blackout shades installed in my sunroom. A few months later I noticed a crack developing on one window behind the blinds. It took me that long to notice it because they were installed in the summer and the blinds were down until the weather got cooler. When I traced the crack back to the source it was clear it started where one of the screws for the bracket on the blinds went into the frame. When I contacted Peachtree blinds, they didn't want to take responsibility for the problem and said it couldn't have been from the installation. They even told me the crack was probably from a rock thrown up by a lawnmower, but these are double-paned windows and the crack was on the inside. They were absolutely no help at all. I wish I had read these reviews before using Peachtree blinds, I would have gone somewhere else. Hopefully my experience will save someone else some hassle and costly repairs.
Posted: 1/09/2017 • Link to this review
We had them install shutters in most of our house 5 years ago, and referred our daughter to them - and she used them for 2 houses. Plus, we referred many neighbors and customers of our business to them. Never again. We need a plantation shutter on a large tub window, but they (a) don't return phone calls, (b) missed an appointment when one was made, and (c) salesmen didn't respond to text messages or emails. The office said he was on a sales call with a customer, but he was scheduled to be at our house. We arranged our busy schedule to be home, but he no showed, didn't call, didn't text, didn't email, didn't care! The owners are aware but do nothing to step in. I guess the bad reviews we overlooked in the past are true! They must only be interested in doing a whole house and not a single large window.
plantation shutter on the large window over the master tub
Area Cumming, GA
Cost $500 - $999
Date September 2016
Posted: 9/12/2016 • Link to this review
I used Peachtree Blinds of Atlanta for blinds and window treatments for my whole house. On one of the doors, the custom window treatment looks terrible. Even the installer said that he had never seen anything like it and that it didn't look right. Steve, the owner, came out and took a look. He told me that it looked exactly how it was supposed to and that it is what I ordered. I spent $450 for a treatment that looks like a piece of burlap slapped up on the top of the door. My interior designer who was with me for the ordering even said it is the worst shade she had ever seen and was shocked that they said that that was how it was supposed to look. The customer service was horrendous and they stopped responding to my calls and messages. Would definitely not recommend them to anyone.
Posted: 1/26/2016 • Link to this review
Peachtree Blinds and clearview screen were outstanding to work with. We met with Steve, before our home was finished being built. He was extremely knowledgeable on all on the products these companies offer. We were also promised that our job would be installed before or on the day we moved in. This promise was kept 100% with no issues. They had 2 teams of installers one for the window treatments and another for our screens. We were definitely a little worried, bc of this being such a large job and the time constraints. But they knocked it out of the park. I would highly recommend these two companies and their products to anyone. Its been a few months and we still loving our shutters, retractable screen doors, and power screen on our deck! Thanks guys, if we ever need window treatments or screens again, we will be calling yall!
Posted: 11/03/2014 • Link to this review
Honestly a business owner myself I was in disbelief at customer service provided by the OWNERS of this company. Had whole house done by them. The rest of the blinds we were satisfied with quality although they promised an additional 10% discount which we didn't get and they never responded to that, wouldn't return calls. We also purchased Outdoor sunshades which developed a mold. Paid for a service call to come look at them and their employee said he had never seen such a thing in 5 years. Installer Took pictures and gave to Gail and Steve the owners. We wrote a letter and phone calls and Steve never called for 6 weeks, finally reached Gail on the phone and she basically said sorry nothing she could do, want her problem, etc. My wife asked if she could call the manufacturer and said they "were too hard to deal with" and "wouldn't get any satisfaction" so she wouldn't even try. Really was appalled at her uncooperativeness and wouldn't even come herself to see the problem. I am mystified that they stay in business. I would never ever deal with these people again. Ever. They were rude to my wife and Gail even made a condescending remark to her.
Posted: 10/29/2014 • Last edited: 11/03/2014 • Link to this review
After a minor scheduling hiccup, or retractable screen for was installed seamlessly. It's great. The warranty is sipper and I don't have to constantly worry about the cats tearing it up.
Posted: 8/11/2014 • Last edited: 11/03/2014 • Link to this review
Peachtree Blinds of Atlanta is incredible!!!!! I had motorized blinds put in our bedroom with a different company 6 years ago and in the last couple years have had nothing but trouble so I called Peachtree Blinds of Atlanta wanting to have them all replaced (I have 7 windows). Steve came out to our home and looked over the situation and said this shouldn't happen and although he would like to sell us all new blinds he said he was going to contact the representative for our blinds and see what they could do. It took a couple weeks but the representative saw that the motors needed replacements as they were defective. Peachtree Blinds came, replaced all the motors at no charge to us. We were extremely impressed with Steve as he went above and beyond helping us out. I highly recommend Peachtree Blinds! St. Marlo Subdivision
Posted: 7/14/2013 • Last edited: 11/03/2014 • Link to this review
We used Peachtree Blinds based on the recommendation of our neighbors and we could not be happier! We got great service, a fair price and we love our shutters. We will recommend to anyone!
Posted: 2/08/2013 • Last edited: 11/03/2014 • Link to this review
I got in touch with Peachtree Blinds via a home show in Cobb Galaria center. I wanted a clearview screen installed on my kitchen door to the deck. Steven came by and looked at the door.. Explained how the screen would be placed and look etc. During this visit, I was talking to Steven about needing someone to get me measurements for my windows so that I can order the shades from my employee purchase site. Steven measured all the windows for me for free even though he knew I was not going to order the shades from him. It took him about 45 minutes to measure all the windows and this time he spent was just a nice gesture that is part of his great customer service. A couple of weeks later, the screen came in and was installed without any complaints or issues. Overall, I had an excellent experience with Peachtree blinds both with their products and their customer service. Great Job !!!
Posted: 12/01/2012 • Last edited: 11/03/2014 • Link to this review
Peachtree Blinds recently installed the Clearview retractable blinds in our house and we were very happy with the process. It was smooth and professioanl from ordering, setting up the appointment, measurement and install. Everyone we talked to and met with were polite and professional. We love the product. I would suggest that their after install customer service could be a little better but thats the only suggestion for improvement I have. I would use this company again and recommend them and the product.
Posted: 6/03/2012 • Last edited: 11/03/2014 • Link to this review
We did have a slight misunderstanding at the start of our transaction that resulted in some unpleasantness, but I'm happy to say that Peachtree Blinds not only has a superior product, but they stand behind their products. We purchased a motorized retractable screen for our porch, and we love it. I never thought that we'd use it as much as we do, and this area now feels more like additional living space, rather than a porch. I love watching the screen roll up and down at the push of a button (it's really cool to watch in person) and there's nothing quite like opening up my doors to catch a fall breeze. It's truly a wonderful product, and it's probably my favorite purchase since buying my home. The installation day went smooth. The installation team that we worked with was respectful and considerate with our home. Truly top-notch service there. I couldn't imagine a more professional and accurate installation. These guys were awesome. Despite my initial misgivings, I can honestly say I have recommended this company to neighbors. The service we've received since installation has surpassed my expectations. Again, the product is hands-down the best. This company should be considered if you want a high quality product, professional installation, and customer service after the sale.
Posted: 3/16/2012 • Last edited: 11/03/2014 • Link to this review
Had used Peachtree Blinds about 10 years ago when I moved to my new home. Just completed a second move and need to get some blinds in quickly for two rooms that were wide open without any privacy. Called on a Monday, had someone out to measure late the same day and had new blinds for the two rooms I needed delivered and installed by the same Saturday. Great service at a reasonable price.
Posted: 8/03/2011 • Last edited: 11/03/2014 • Link to this review