I have a 15 year old system that I know is living on borrowed time. The first time, the a/c went out on a Friday night in mid-July, no one else would come out on the weekend, and it was approaching... 100 degrees. This time, I returned home on Sunday evening to a house that was about 48 degrees. I tried myself to reset the furnace but ended up breaking a condenser pipe and making matters worse. I called Peavey who had someone on the way immediately. Brandon got here within about 30 minutes. After negotiating my cluttered garage and attic to get to the unit, he spent several minutes checking things only to discover that the ignition was bad.He gave me a price that was thousands less than I expected when I placed the call, so I told him to go ahead. Within an hour, the heat was back on and the pvc pipe I broke was fixed. Brandon was kind, professional, and just a pleasure to work with. Too often, as a single woman, I'm always afraid that someone will try to take advantage of my lack of mechanical knowledge. I never feel that way with Peavey. I will be recommending them to everyone I know. They will also be the first call early this spring when I finally bite the bullet and have the HVAC system replaced.VIEW MORE »VIEW LESS »
Displaying 61-75 of 108
We called Peavey to do a check-up on our furnace. We admitted that it had been years since it was last serviced. They walked us thru the inspection step by step, explaining everything. Turns out, our unit was fine, and needed nothing. No sales pitch, just helpful & patient. Great customer service, highly recommend them.
Thanks for your feedback. We specialize in system maintenance. Heating and Air systems are like cars and need regular maintenance. We simply educate and inform all of our customers on their options and let them make a decision on what is best for their particular situation. Jason Peavey/ Peavey A/C & Heating, Inc.
This is a great company to use for heating repairs! The most professional I have seen in the Atlanta area in years. They arrived on time, fixed the problem and there was no pressure to change the system even though it is over 20 years old. In fact I was told it was doing great. I was also given ideas to improve heating efficiency in my home. Thanks for the great job! I will use them for all my heating and air conditioning needs!
The guys at Peavey are head and shoulders above their Peers. If you are get a quote, you have to include them on your list. I had 5 quotes, and they were the only company who showed up on time and patiently talked me through every option in layman's terms. I'd recommend them all day long.
I got a recommendation from a friend to give these guys a call. They worked like crazy to fix the problem and get my air running the same day. Very professional, courteous and nice. They gave me some great discounts and I have signed up for a service contract because I was so impressed. Great job guys!
I experienced nothing but professionalism, efficiency and courtesy throughout the entire HVAC process. When I did incur a problem 2 months later, the Peaveys repaired the problem within 24 hours and offered to pay for any damage it may have caused. They took full responsibility for the repair instead of trying to make an excuse and get out of it like other vendors I've encountered. I would highly recommend this company to anyone who expects the best....
Thanks Robskee. While we strive for perfection, as humans, that is an unobtainable goal. We have created items like our Quality Control Department and on going training courses to prevent mistakes from happening. However in the rare case of a mistake, we will stand behind our work 100%. We appreciate your patience and understanding. Jason Peavey/ Peavey A/C & Heating, Inc.
I had a great experience with Peavey. We purchased a new heating and AC unit. Talking with each employee, I could tell, communication is a best practice. Each were very responsive and not pushy and not entitled. The scheduling and installation went with absolutely no problems. The owner of the company came out a week later to conduct a quality check. I really like their business philosophy. They were also a bargain. I met with 4 other companies prior to choosing Peavey. I felt great about my decision and experience with this company.
Thanks Joey. I'm glad you can tell that communication is something we continually emphasize at Peavey. As any successful relationship, communication is extremely important. Without it, how do you know what to expect? This is why we have weekly training classes on subjects like communication to make sure everyone is united on the same page. Jason Peavey/ Peavey A/C & Heating, Inc.
I had a heating and A/C system go dead at a rental home. Peavey replaced it quickly for a fair price
I LOVE, LOVE, LOVE this company. Quality customer service and install. Not the cheapest estimate I received but was the best value by far. Worked well within my budget and provided quality service at a fair price! The best thing is, I have no concerns about them abandoning me if I should have problems in the future. They stand by their work. This company has worked non stop to make me happy, even if it meant staying late or following up after hours. Great follow up from all ends from dispatch to installation. Always on time except today. Called to see if I would mind rescheduling my quality control inspection today due to having emergency calls from people with no air. Joe was very apologetic. Was I upset? Nope. Shows they genuinely care about their customers and they had shown that same compassion to me when my air went out. I know how it felt to be in a roasting house. I don't wish that on anyone! You can't go wrong with this company!
On time, friendly on the phone and also in person. Explained the problem and even fixed one I didn't know I had, albeit a small one. I shall recommend them again!
David Peavey of Peavey A/C delivered us great relief after our A/C stopped working on the hottest weekend of 2010 so far! We called and he was very kind and answered all of our questions and concerns as best he could before even coming out! When he came, he worked with us to help get us back to "cool" again! His fast, professional, quality work assures me that I will never have to hunt for an HVAC repair company again. I highly recommend this company to any home or business owner who needs helping getting cool or otherwise!
I had a full system (a/c and furnace) replaced by PV, and I was very satisfied with the quality of work. They worked within my budget, addressed all my concerns, were professional, and focused on a quality installation from beginning to end. I strongly recommend them!
The company was recommended by a friend. They came promptly, were courteous and went right to work. Diagnosed the problem quickly began the repair. Only problem, I was charged over $200 for running a new thermostat wire about 15 feet. I believe they charged me based on the size home/subdivision I live in. My friend lives in a smaller home in a smaller subdivision and the work they performed for my friend was more extensive and cost far less than my repair. I just think repair folks should be blind to the size/perceived value of a home when it comes to repairs.
I have repeatedly searched through our database to try and find this customer. I am sorry that you had an average experience. However, your concern about us charging you on the size of your house would be impossible. We have up front pricing which is a pre-printed catalog and what all of our technicians use to provide the pricing. Please call me directly if you have any questions or concerns. Jason Peavey/ Peavey A/C & Heating, Inc. cell) 678-777-5643
I could not be happier. With the owner personally checking the quality of the repairs and performing any rework I feel Peavey AC follows-through with getting the job done right. Used vendor at two residences for what have been lasting repairs. Would use again.
my experience was positive from start to finish - jason and david are professional, courteous, attentive and deliver the whole product: the goods and service. i would recommend without hesitation to friends as well as clients.
Recently I had my heating and air conditioning systems replaced and Peavey sales personnel and technicians took care of the project. They are very professional, knowledgable and timely; qualities I appreciate greatly! I recommend them for any of your HVAC needs.