This is KyMalMom's TrustRating, which is based on both the number of reviews KyMalMom has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful KyMalMom has been to the Kudzu community.
Pedal the Planet has the best selection of bikes in the Bluegrass. Their prices are more than a department store but its worth every cent. The people really know bikes and they have anything you might need.