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Pennystix Kids Resale

(412) 914-0555

1395 Mclaughlin Run RdPittsburgh, PA 15241   map »

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Unacceptable, 8/26/2010

I bought a halloween costume in this store. I should of examined it before I left. When I got home it was ripped and they wouldn't let me return it. This upset me because I had brought clothes in to... consign that were only worn once and some had brand new tags on them. I made a mistake and put a goodwil donation shirt on the top of the basket and forgot to take it out. I then had a phone call stating they would not accept my clothes because they were stained and wrinkled. When I went through the clothes they were selling on the rack many had a stain and most had some sort of wrinkles in them. I then asked to speak to the owner who was completely rude to me. I would have preferred customer service.... which there was none. Then my twins picked up a toy they had for sale to look at it. The cashier told her not to touch and if they wanted to play with toys there was a small play area (where both of them could not fit at the same time). I probably would of bought the toy but after that decided I would not return to this place.

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Reviews

sarasue1217

Reviews: 1

Unacceptable

I bought a halloween costume in this store. I should of examined it before I left. When I got home it was ripped and they wouldn't let me return it. This upset me because I had brought clothes in to consign that were only worn once and some had brand new tags on them. I made a mistake and put a goodwil donation shirt on the top of the basket and forgot to take it out. I then had a phone call stating they would not accept my clothes because they were stained and wrinkled. When I went through the clothes they were selling on the rack many had a stain and most had some sort of wrinkles in them. I then asked to speak to the owner who was completely rude to me. I would have preferred customer service.... which there was none. Then my twins picked up a toy they had for sale to look at it. The cashier told her not to touch and if they wanted to play with toys there was a small play area (where both of them could not fit at the same time). I probably would of bought the toy but after that decided I would not return to this place.

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