Penske Automotive Collision

This job was to repair a botched repair job on my brand new Lexus which had been rear-ended by some guy texting. (another story). Kelvin Pugmire was the estimating supervisor and I immediately found him to be knowledgeable and easy to talk to. this was the case throughout the entire repair process. He is excellent at returning calls and kept me informed. While I never met the team that worked on the car, I want to say a big thank you to them as they did a fine job. No one wants to have their car damaged but if you ever want to have it back in prime condition then I recommend you go see this shop. Even Michelle at the front desk is a delight!Thanks to all.

I was immensely happy with the service I received from Scottsdale Paint and Body, and even happier with the attention I received from Robert Silver who is the estimator that I had dealt with. When I wrecked my ?04 Jetta I was stressed out of my mind with how much time it was going to take out of my schedule, but I was surprised at how headache free the whole thing was. Robert worked directly with my insurance company, and even picked up my car, so I didn?t miss a beat. It was great!At one point I had to stop by the body shop and pick up some belongings I had left in the car. When I got there I was promptly greeted with a smile, and Robert escorted me into the shop to where my car was. When he opened the shop door I was shocked at how clean everything was! It was spotless! Truly amazing! I was also given a little mini tour, and got to see the paint booths, and different types of racks they use, like the one they use to check frame alignment. It was very interesting. It was ever more assurance that my car was in capable hands. On my way out we stopped at the GM?s office. He thanked me personally for choosing to work with them, and thanked me for the business. When does that ever happen these days?! Working with Scottsdale Paint and Body, I truly felt like a valued customer. I am so thankful for the great service, and thrilled with the quality of work performed on my Jetta. I highly recommend Scottsdale Paint and Body. Working with them was easy, and my car looks fantastic!!

Someone rear-ended my car. I needed the bumper replaced. Scottsdale Paint & Body made the entire process smooth and easy. I was picked up in a rental car, kept updated on the process of my car's repairs, the job looked brand new, the car was beautifully detailed and everything was done in a very timely manner. I will keep going to Scottsdale Paint & Body if needed and definitely recommend them to everyone!

Last fall I ran my brand new BMW 528i into my mailbox trying to avoid an animal. I have NEVER even scratched my car and I managed to hit the vehicle into not only a mailbox but a CEMENT MONOLITH of a mailbox. I also discovered later that I managed to hit in in just that place where it had damage on both doors and the rocker panel. UGH!My insurance agent and my boss both recommended Scottsdale Paint and Body (and more specifically Mr. Scott O) and I am a very happy camper. Scott was genuine, he listened to my needs and concerns. When it came to the time for estimates, I assumed there would be a struggle between my insurance company and the body shop, but no - everything was seamless and easy.I picked up my car earlier than expected, and couldn't have been happier with the work. I wasn't thrilled with the fact that I NEEDED to go to a body shop, but after having this experience, I will recommend this one to everyone that I can!Thanks

I recently had my 2008 Audi RS4 repaired through Scottsdale Paint and Body. I must say I had high expectations as I had heard about Penske?s reputation. When I was received at the front door, I found a comforting and jovial receptionist who was more than efficient. The appraiser who walked out with me explained the repair process thoroughly and forewarned me of all that could go on throughout the repair process. Then I was given a mini tour of the facility. WOW what a shop! Huge and immaculate ? you could almost eat off the floor. The repair process was lengthy, but when I got it back the car was near show room ready. Then even vacuumed and shinned the wheels. My wife and I could not even see where the work had been preformed. Bravo Scottsdale Paint and Body!