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Pep Boys Auto

2399 Piedmont Rd NE 
Atlanta, GA 30324
Phone: (404) 231-0032
Website: pepboys.com
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Pep Boys Auto Pep Boys Auto : Auto Parts, Atlanta, GA



Reviews
by PB52 at Citysearch

Posted on Citysearch on 4/11/2012
Extremely Slow Service
Dropped off my car on Tuesday afternoon at 6PM and did not receive a repair price until 4PM the next day. Pet Boys advertises low prices but they have so many add on charges for their shop that it is best to price shop competitors who have lower prices.
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by Ralph J M at Citysearch

Posted on Citysearch on 2/11/2012
Pep Boys Piedmont Road - Service Dept.
I have been using this Pep Boys location for well over a year now. They are awesome!! They have diagnosed and completely solved problems with my car's air conditioner and a brake noise that noone else could. I have purchased tires and batteries from them, as well. They service all three of my vehicles and, in my opinion, have done an exemplary job!! I also price compare, and have found them to be competitive across the board. As far as I know, they will more than match any competitive price. The service manager's name is John. Ask for him by name! You won't be disappointed!
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by pepboys2399 at Citysearch

Posted on Citysearch on 2/7/2012
PEP-BOYS
Dear pep-boy customers below. We at the pep-boy store on Piedmont Road are striving to be The Automotive Providers of choice for our current ,new and lost customers. I ask that anyone who has ever had a bad vist at our store to come back in and vist our staff and goal stated above. Ask to see the Service Manager for our Managers special, then please go back on and state your new experince with our company. I hope to see you soon! Thank You, Pep-boys 2399 piedmont road Atlanta Georgia 30324
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by missbi at Citysearch

Posted on Citysearch on 7/12/2011
HORRIBLE CUSTOMER SERVICE!!!
ZERO customer service! No one greets you or even acknowledges you are there the entire time you stand and wait. I went in for a check engine light and was told about the $89 diagnostic after waiting in line for 15 minutes. I just needed the free check done so I can get an idea of where the problem would be and that's I was told it would be 1.5 hrs before they could look at it. CRAZY You can do an oil change in 29 minutes, but you want me to wait 1.5 hrs so you can take less than a minute to give me a code. I politely said thank you and drove to AutoZone on Buford Hwy. I went in and was greeted immediately by 2 employees before another person walked up and asked if she can help me. I took her less than a minute to come out and test my car. Pep Boys has lost my business....
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by ncgurle at Citysearch

Posted on Citysearch on 1/28/2011
THE WORST PLACE TO TAKE YOUR CAR
This place is just horrible. The employees there are incredibly unprofessional and inconsiderate. The only person I spoke with that was slightly helpful was a woman named Marlow. Even though she tried her hardest to help, she constantly gave me the wrong information.\rIt took way too order the parts I needed and they never knew when my car was going to be finished. Dont take your car here.\rIts a waste of your time AND money. Wayyy overpriced.
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