Personal Touch took over the landscaping for our community approximately two years ago. Prior to PTLC, the landscapers were not pruning our crepe myrtles all at. In two years, our property has transformed by being well maintained and groomed. We actually receive compliments now and inquiries from property management companies regarding our landscaping. The shubbery has grown to the point where PTLC has shaped and crafted an actual noticeable design and pattern throughout the community. Steve is the best and awesome to work with. He has added a personal touch to the company, which has built a long-lasting business relationship with our Condominium Association. PTLC has planted sod in sinkholes for us, replaced landscaping damaged during other projects, and given their input on drainage problems. They have been very reliable and a good resource. We just renewed their contract for an additional two years.
Posted: 4/25/2013 • Link to this review
They do not honor the estimate you are given. They only trim shrubs bi-weekly not weekly, no fertilization, no weed prevention, and zero customer service. They will scalp the yard and then blame you. You will pay for services you will not receive. They have no clue how to maintain lawns. BEWARE the owner touts his training but does not train his employees.
Posted: 9/09/2012 • Link to this review
Ricky from Personal Touch, teamed up with Chris Patch of A Cut Above Landscaping of Lawrenceville, and turned my yard from an eyesore into a showplace. All old overgrown plantings were removed and replaced with healthy specimens. They moved long forgotten, huge rocks and made them a wonderful design element. To say my new carpet of sod is an improvement can't be adequately described in words. We have received complements from the neighbors, passers by, and even the Letter carrier! Thank you Ricky and Chris for a wonderful transformation.
Posted: 8/11/2010 • Link to this review
We just started using Personal Touch and are very happy with the improvement in our yard. We wanted a full service maintenance company - not just "mow, blow and go". We wanted our yard to be kept trimmed and neat including shrubs, beds and the lawn. We had a person who took great care of the yard but was difficult to communicate with and seemed to always tell us how hard it was to do something and then do it very quickly. After we got tired of that, we had a company that was very nice but just didn't seem to be able to make it look as cared for as we wanted. After just a two visits our yard is already looking better. Plus Ricky and Jim at Personal Touch have both been good about returning calls, showing up when they said and listening to what I wanted from our yard care and following up.
Posted: 9/11/2007 • Last edited: 5/07/2014 • Link to this review