Pet's Playhouse On Ponce Kennels & Pet Boarding

Pet's Playhouse On Ponce

(404) 900-6771 www.petsplayhouse.com »

2959 East Ponce De Leon AvenueDecatur, GA 30030   map »

Business overview

We are Decatur's premier dog care facility. We offer the highest quality cage free Dog Daycare, Dog Boarding, Dog Grooming and Dog Training services. We are the alternative to traditional dog day care and boarding. We go beyond fulfilling a dog's basic needs. From our spacious dens for eating and sleeping, state of the art heating and cooling system that constantly brings in fresh outdoor air in 24 hours day, or our tree lined outdoor dog runs. We pride ourselves on our home type atmosphere,.. which makes Pet's PlayHouse truly your pet's home away from home. We also have 13 Web Cams that allow you to watch your dog while they are staying with us.

When your dog comes to Pet's PlayHouse they will have many options for entertainment and exploration! They will get to socialize with other dog friends, have mental stimulation and get the exercise they need. This will helps them with social behavior, reducing stress and improve their general health. Studies have shown that dogs that socialize tend to live longer and healthier lives.

We are the only Doggie Day Care in the Atlanta area that offers 13 web-cams that allow you to watch your pet no matter if they are playing in our indoor play area or outside on one of our three tree lined dog runs. Our outdoor tree lined dog runs are both for play and potty breaks and help to keep your pet house trained.

All play time is supervised by our trained staff. We currently have 9 staff members that are certified pet care technicians (formally America Kennel Association). Dogs are put into play groups according to their temperament, age and size. Our older guests will enjoy the company of those who are as wise in years as they are. Our indoor play area has a state of the art heating and cooling system that constantly brings in fresh outdoor air in 24 hours day. On a hot day your dog is able to take a splash in one of our mini pools.

At Pet's PlayHouse we have a special place in our hearts for special needs dogs. If your dog has a physical handicap, recovering from surgery, special medical needs or nearing the end of their time, we are able to give them the attention, service and support they need during the day.

We also offer a "doggie day school" during the day where we have our dog trainer teach your dog important social interaction skills with other humans. This can be done while your dog in our doggie day care.

Our nightly turn down service includes a freshly cleaned and filled stainless steel water bowl, with their own special toys and treats arranged on their bedding that was freshly washed during the day.

Our goal is to make your pet extremely comfortable adding homey touches and allowing them as much fun free time as possible without wearing them down.

Food: It is best to keep your dog on their own diet to avoid any strain on their digestive system. We will feed based on your instructions whether it is a chilled or heated meal. If there needs to be any additions to their food, just let us know.

Bedding: We welcome any blankets or bedding you may WANT TO BRING from home to make the transition for your pup as easy as possible. If your dog has a tendency to chew up and ingest bedding, you may want to try a raised platform bed or skip the bedding altogether.

Toys: To create an environment filled with comfort, we encourage you to bring toys from home. Nothing says home like your pups favorite toy.

Treats: Like chocolates on your pillow at a fine hotel, we take the liberty of leaving treats on YOUR PET'S PILLOW at night, or whenever you REQUEST.

Medication: Our highly trained staff has the capability of administering any medication on any type of schedule while your pet is in our care. Be sure to TELL US of any allergies your pet may have to make sure proper precautions are taken.


Drop Off Hours:

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 7:00am - 5:00pm
Sunday 7:00am - 5:00pm

Pick Up Hours:

Monday 6:00am - 8:00pm
Tuesday 6:00am - 8:00pm
Wednesday 6:00am - 8:00pm
Thursday 6:00am - 8:00pm
Friday 6:00am - 8:00pm
Saturday 7:00am - 7:00pm
Sunday 7:00am - 7:00pm

*A fee of $10 will be charged for late drop off's after 6pm Monday - Friday, and after 5pm Saturday and Sunday

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Services

  • Day Care
  • Feedings
  • General Boarding
  • Grooming & Bathing
  • Health Care
  • Pet Supply Sales
  • Playtime & Exercise
  • Portraits
  • Recreation Area
  • Snack Time
  • Special-Needs Care
  • Training

Service Area

  • Buckhead
  • Cascade Heights
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Lakewood
  • Lawrenceville
  • Midtown
  • Riverside
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End

Animal Types

  • Dogs

Kudzu's "Best Of" Winner

2013

Credentials

Member of the International Pet Services & Boarding Association. Voted Best of Atlanta in 2010. Voted Best by Atlanta Pet Sitters & Kennels. We are now fully accredited by Pet Care Services Association and are the only accredited dog care provider in the Atlanta area. This accreditation means we are compliant in 250 standards in 17 separate areas of pet care facility operations, management, and customer service.

Hours of Operation

  • MON
  • 6:00am
  • 8:00pm
  • TUE
  • 6:00am
  • 8:00pm
  • WED
  • 6:00am
  • 8:00pm
  • THU
  • 6:00am
  • 8:00pm
  • FRI
  • 6:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 7:00pm
  • SUN
  • 7:00am
  • 7:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2008

Documents

[PDF] Boarding Basic Information and Rates
[PDF] Special Needs Dogs and Hospice Care
[PDF] Day Care Basic Information and Rates
[PDF] Grooming Basic Information and Rates

Green Credentials

We recycle anything that can be recycled in the office. We also use "green" bags for pet waste and pet friendly, green cleaning products.

Languages Spoken

  • English

Reviews

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Charlie and I LOVE Pets Playhouse, 10/25/2014

I take my dog to Pets Playhouse every week at least once for day care and I board him there whenever I go out of town. The staff is super nice and all know my dog by name. Every time I say, "day... care!" my dog jumps up and down and run towards the door. I recommend Pets Playhouse on Ponce to all of my friends for their doggy day care, training and boarding needs.

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Disappointed!, 9/07/2014

I tried this place over Labor Day weekend because the place I usually use moved to Tucker and they were no longer convenient to get too. Dog came out filthy, had scratches all over her bottom and... had fleas. Never again. Never had these issues with the old place. Guess I will get a sitter the next time I need to go out of town.

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Displaying 1-15 of 57

Reviews

carolrustin

Reviews: 1

Charlie and I LOVE Pets Playhouse

I take my dog to Pets Playhouse every week at least once for day care and I board him there whenever I go out of town. The staff is super nice and all know my dog by name. Every time I say, "day care!" my dog jumps up and down and run towards the door. I recommend Pets Playhouse on Ponce to all of my friends for their doggy day care, training and boarding needs.

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 Charlie ready for day care

Givemeabreak1

Reviews: 1

Disappointed!

I tried this place over Labor Day weekend because the place I usually use moved to Tucker and they were no longer convenient to get too. Dog came out filthy, had scratches all over her bottom and had fleas. Never again. Never had these issues with the old place. Guess I will get a sitter the next time I need to go out of town.

Pet's Playhouse On Ponce replied on 09-25-2014

After reviewing the records for Labor Day weekend, we have determined that this is a fake review. We did not have any new clients staying with us during this time. We feel like this is a review from our competition. It's a sad state of affairs when a business feels it has to resort to this level in order to diminish it's competitors. The time it took you to post this review and the time it has taken for me to respond to it could have been spent doing more productive tasks.

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suzanneuna

Reviews: 1

The best in Decatur!!!

There are a ton of doggie daycares in Decatur but this one is the best! Kind and knowledgeable staff will help with any questions you have about your dog's behavior, treats and toys or training. They even offer training classes there. They truly love the dogs and treat them like their own. My dog LOVES it there! My dog is better socialized now and is ready to pass his canine good citizen test after completing his class. You cannot beat this place!!!!

Pet's Playhouse On Ponce replied on 09-25-2014

Thank you Suzanne!!

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LindaMosca

Reviews: 2

Wonderful facility, caring staff

Miles was new to daycare, and fairly shy. After his first couple of visits he's made friends and gets excited whenever I even say the word, "playhouse." The staff are great and know all their furry charges by name. I have recommended this place to my friends.

Pet's Playhouse On Ponce replied on 09-25-2014

It's hard not to know who Miles is... His personality and his appearance leave a big impression!! The "Swiffer", as we call him, is always ready to play!!

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movista

Reviews: 1

Playhouse creates peace at home!

The staff at the playhouse are some of the most dedicated and caring professionals I have ever met! Facility (both inside and out) is clean and rates are affordable - the package deals for daycare and boarding are a great bargain! My dog Jack (aka Wolf - one of the staff gave him that nickname) is a 80lb, VERY high energy, belgium shepard mix and has been going to the playhouse since he was 3 mo old. Was sending him their daily when he was a pup, but now I let him go when I have long days at work or have to travel. It's his 2nd home and the staff treat him as one of the pack. The playhouse has been a lifesaver for us (cats included) since Jack comes home tired and relaxed (uploaded picture as proof). After a day at the playhouse for Jack, all are filled with peace and content in the evening! Thank you Playhouse!

Pet's Playhouse On Ponce replied on 04-28-2014

That's our Jack!!! We love when the "Wolf" comes to play with us!!

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 sleeping buddies

kc2cents

Reviews: 1

Home away from home

Marcie has been going to PPP for the past 3 years... it's her home away from home. We know it's good because of how excited she is every time we pull in. Staff are friendly and remember the names of owners and dogs alike. Webcams let you check in on your pet throughout the day, and we love that they mostly play outside so long as the weather is nice.

Pet's Playhouse On Ponce replied on 04-28-2014

Great to hear!! I love to hear the review of the "happy dance" that dogs get when you pull into the parking lot... If I had a tail I'd sure wag it coming to this place to play with the doggies all day!!

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Olmabeda

Reviews: 1

Dog's best friend

I've been taking my dog Lucy to Pet's Playhouse for a year and she loves it. One reason we chose this place over others is because it's not super-fancy. (I'm not sure why a dog would want/need white IKEA lights!) This place is laid back and comfortable (for the human and the dog), has excellent customer care (they know you and your dog well), and provide great availability. Highly recommend! Beth

Pet's Playhouse On Ponce replied on 04-28-2014

Yep that's us... Laid back and low key!! The home away from home atmosphere makes it more fun for us as much as for the pets we in our care!! But I was thinking of putting in some new lights... Any suggestions? :)

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Tulliesam

Reviews: 1

Best In Town

Take great care of our "kids" and treat them like their own! Like having the cameras and the chaperones in all areas. J&M

Pet's Playhouse On Ponce replied on 03-25-2014

Thank you for the review!! we love having Sam & Tulle come play with us.

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envirgo

Reviews: 11

My dog always loves to go!

Pets Playhouse does a great job - nice facility, fantastic people, operating hours that accommodate busy work and home schedules, webcams, easy drop off and pick up. My dog loves to go to daycare here, and I am comfortable leaving her knowing that she is in excellent hands!

Pet's Playhouse On Ponce replied on 03-25-2014

We work hard to make our customers (both with 2 legs and 4!) happy!! Let us know who you are next time you come in so we can thank you for the review!!

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moorekate

Reviews: 2

Fantastic day care

Buddy loves Pet's Playhouse. They open at 6:30 am so it is great for those early days to the office!

Pet's Playhouse On Ponce replied on 03-25-2014

Kate - we actually open at 6AM now!! More time for you to get to work!! Buddy is welcome to come play with us any day!!

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srjain

Reviews: 1

They really love dogs!

Micky loves going to Pet's Playhouse on Ponce...his little tail wags furiously as we approach and he can't wait to go in. Everyone at Pet's Playhouse is friendly, helpful and very professional.

Pet's Playhouse On Ponce replied on 03-25-2014

"Little" is an understatement... Micky might just be the smallest one we have here!! But with the biggest personality!!

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dee7up

Reviews: 1

Gaby the wonder dog LOVES Pets Playhouse

Ive been bringing my dog to Pets Playhouse for 2 yrs now. She absolutely loves it. She is a very high energy doggie and when she comes back from PP she is exhausted for at least two days. Its a great place to leave her with while i'm at work knowing that she'll be having fun and not eating the house.

Pet's Playhouse On Ponce replied on 03-25-2014

Let us know who you are PLEASE!! We love the review and want to thank you next time you bring your pet to play with us!!

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Steven3579

Reviews: 1

Best Dog Daycare

Pet play house on Ponce is the best dog daycare facility in the city of Decatur. The customer service is great and the prices are affordable and convenient. My dog has the opportunity to exercise while I'm at work and that is tremendously beneficial. I would definitely recommend this business to individuals seeking to ensure their animal exercises while they are at work.

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SoonerLuv

Reviews: 1

The premium dog care facility in Atlanta

I have used PPH for 6 years. They have several web cameras which makes it easy to check on your pet day or night. The staff has always provided excellent service. The facilities are always clean and sanitary. The owner has a heart for the community and is continually giving back.

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PitbullandMutt

Reviews: 1

Would never take my dogs anywhere else!!!!!

They are the best! My dogs LOVE going to "PPP" and are completely exhausted when they come home. They even boarded my dogs overnight for free when I was in labor and only charged us for daycare as a congratulations! They really take care of you and your dogs!

Pet's Playhouse On Ponce replied on 03-30-2014

We love having them play with us just as much as they love it too!! Truman & Heru are welcome to "unleash" the fun any day they are here!!

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