Pet's Playhouse On Ponce Kennels & Pet Boarding

Pet's Playhouse On Ponce

(404) 900-6771 www.petsplayhouse.com »

2959 East Ponce De Leon AvenueDecatur, GA 30030   map »

Business overview

We are Decatur's premier dog care facility. We offer the highest quality cage free Dog Daycare, Dog Boarding, Dog Grooming and Dog Training services. We are the alternative to traditional dog day care and boarding. We go beyond fulfilling a dog's basic needs. From our spacious dens for eating and sleeping, state of the art heating and cooling system that constantly brings in fresh outdoor air in 24 hours day, or our tree lined outdoor dog runs. We pride ourselves on our home type atmosphere,.. which makes Pet's PlayHouse truly your pet's home away from home. We also have 13 Web Cams that allow you to watch your dog while they are staying with us.

When your dog comes to Pet's PlayHouse they will have many options for entertainment and exploration! They will get to socialize with other dog friends, have mental stimulation and get the exercise they need. This will helps them with social behavior, reducing stress and improve their general health. Studies have shown that dogs that socialize tend to live longer and healthier lives.

We are the only Doggie Day Care in the Atlanta area that offers 13 web-cams that allow you to watch your pet no matter if they are playing in our indoor play area or outside on one of our three tree lined dog runs. Our outdoor tree lined dog runs are both for play and potty breaks and help to keep your pet house trained.

All play time is supervised by our trained staff. We currently have 9 staff members that are certified pet care technicians (formally America Kennel Association). Dogs are put into play groups according to their temperament, age and size. Our older guests will enjoy the company of those who are as wise in years as they are. Our indoor play area has a state of the art heating and cooling system that constantly brings in fresh outdoor air in 24 hours day. On a hot day your dog is able to take a splash in one of our mini pools.

At Pet's PlayHouse we have a special place in our hearts for special needs dogs. If your dog has a physical handicap, recovering from surgery, special medical needs or nearing the end of their time, we are able to give them the attention, service and support they need during the day.

We also offer a "doggie day school" during the day where we have our dog trainer teach your dog important social interaction skills with other humans. This can be done while your dog in our doggie day care.

Our nightly turn down service includes a freshly cleaned and filled stainless steel water bowl, with their own special toys and treats arranged on their bedding that was freshly washed during the day.

Our goal is to make your pet extremely comfortable adding homey touches and allowing them as much fun free time as possible without wearing them down.

Food: It is best to keep your dog on their own diet to avoid any strain on their digestive system. We will feed based on your instructions whether it is a chilled or heated meal. If there needs to be any additions to their food, just let us know.

Bedding: We welcome any blankets or bedding you may WANT TO BRING from home to make the transition for your pup as easy as possible. If your dog has a tendency to chew up and ingest bedding, you may want to try a raised platform bed or skip the bedding altogether.

Toys: To create an environment filled with comfort, we encourage you to bring toys from home. Nothing says home like your pups favorite toy.

Treats: Like chocolates on your pillow at a fine hotel, we take the liberty of leaving treats on YOUR PET'S PILLOW at night, or whenever you REQUEST.

Medication: Our highly trained staff has the capability of administering any medication on any type of schedule while your pet is in our care. Be sure to TELL US of any allergies your pet may have to make sure proper precautions are taken.


Drop Off Hours:

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 7:00am - 5:00pm
Sunday 7:00am - 5:00pm

Pick Up Hours:

Monday 6:00am - 8:00pm
Tuesday 6:00am - 8:00pm
Wednesday 6:00am - 8:00pm
Thursday 6:00am - 8:00pm
Friday 6:00am - 8:00pm
Saturday 7:00am - 7:00pm
Sunday 7:00am - 7:00pm

*A fee of $10 will be charged for late drop off's after 6pm Monday - Friday, and after 5pm Saturday and Sunday

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Services

  • Day Care
  • Feedings
  • General Boarding
  • Grooming & Bathing
  • Health Care
  • Pet Supply Sales
  • Playtime & Exercise
  • Portraits
  • Recreation Area
  • Snack Time
  • Special-Needs Care
  • Training

Service Area

  • Buckhead
  • Cascade Heights
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Lakewood
  • Lawrenceville
  • Midtown
  • Riverside
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End

Animal Types

  • Dogs

Kudzu's "Best Of" Winner

2013

Credentials

Member of the International Pet Services & Boarding Association. Voted Best of Atlanta in 2010. Voted Best by Atlanta Pet Sitters & Kennels. We are now fully accredited by Pet Care Services Association and are the only accredited dog care provider in the Atlanta area. This accreditation means we are compliant in 250 standards in 17 separate areas of pet care facility operations, management, and customer service.

Hours of Operation

  • MON
  • 6:00am
  • 8:00pm
  • TUE
  • 6:00am
  • 8:00pm
  • WED
  • 6:00am
  • 8:00pm
  • THU
  • 6:00am
  • 8:00pm
  • FRI
  • 6:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 7:00pm
  • SUN
  • 7:00am
  • 7:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2008

Documents

[PDF] Boarding Basic Information and Rates
[PDF] Special Needs Dogs and Hospice Care
[PDF] Day Care Basic Information and Rates
[PDF] Grooming Basic Information and Rates

Green Credentials

We recycle anything that can be recycled in the office. We also use "green" bags for pet waste and pet friendly, green cleaning products.

Languages Spoken

  • English

Reviews

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Impressed!!, 11/30/2014

I had no plans to travel for Thanksgiving until my mother-in-law went into the hospital. I called the place I usually board Summer, but of course they we full. Since I pass by Pet's Playhouse on my... way to work everyday, I thought I'd call and see if they had any openings. I was in luck!! And I must say, quite impressed with the place when I brought her in for her assessment. The people were super nice, very understanding when Summer (she's still a puppy) peed in the lobby. The owner gave me a tour of the place, again I was impressed. It didn't smell badly. My other daycare sometimes smells, and I can only imagine how much Pet's Playhouse has to clean to keep it from smelling. I really liked the outdoor yards (no concrete) and the fact that there were employees watching and playing with the dogs. Why was I never offered a tour at my other place?? Great customer service in my opinion. Definitely sold on this place... I will definitely be bring Summer here again and will be recommending to my friends. Thanks Pet's Playhouse on Ponce. You guys really saved the day!

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Charlie and I LOVE Pets Playhouse, 10/25/2014

I take my dog to Pets Playhouse every week at least once for day care and I board him there whenever I go out of town. The staff is super nice and all know my dog by name. Every time I say, "day... care!" my dog jumps up and down and run towards the door. I recommend Pets Playhouse on Ponce to all of my friends for their doggy day care, training and boarding needs.

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Displaying 31-45 of 58

Reviews

silverchick

Reviews: 6

Happy dog!

Our somewhat nervous dog seems to like it here, after about 4 sessions of daycare. We like the great hours, the friendly employees, and the webcams. We have been given a written report of our dogs behavior during the day, which I appreciate. Our dog is more of a "people person" than a "dog person," and the staff recognizes this and gives her the attention she wants...but they also encourage her to play with other dogs and praise her when she does (per their reports).

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auburnkmh98

Reviews: 1

Riley's Home Away From Home

This is Riley's home away from home. She has been coming to Pets Playhouses since the begininng and loves it. They take great care of her and know her personality and give her special attention when she needs it. This working dog-mamma knows that Riley will have had a full day of love and play when she is picked up. The staff is friendly, flexible and fantastic. I never worry when I leave her.

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mwphillips85

Reviews: 1

Great DayCare with Great Prices

Since we moved into the area a few months ago Durango has been going to pets Playhouse. They have great prices and my dog comes home exhausted (which says a lot). The staff always keeps me updated on how she is doing. When they noticed she wasn't playing with the big dogs they moved her in with the smaller dogs which she loves. Workers there are very knowledgeable so they are great at giving advice on what to do with my dog. Highly recommend!

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JenJen119

Reviews: 4

Our dog LOVES this place!

If we accidentally mention "PPH" around our dog, Bella, she goes nuts and gets so excited! This really is her second home and we are very appreciative for the care they provide for us with the daycare, grooming and overnight boarding.

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Turner12

Reviews: 3

Excellent Doggie Daycare

Pets Playhouse on Ponce is a great place to take your dog for daycare or for boarding. Everyone there is super friendly and loves dogs. They go the extra mile to make sure your dog has a great experience. The webcams are great too. I'm addicted to watching while at work. If you are looking to take your dog to a daycare facility, try this place and you will be pleased.

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GrizzlyDan

Reviews: 8

Stinky dog

I used this place 2 times when I had to go out of town on business. First time was good, second time Riley came out covered with doo doo and smelt like urine. The owner said to me "well they are dogs". That is not the amswer I wanted to hear. Won't be going back.

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DecaturDude

Reviews: 2

rat trap

Place smells from urine.....clean it once in a while! This place just stinks and the management does not care! The old guy behind the counter is just a nasty old queen. He was rude to me for the last time. I'm going somewhere else.

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SNDavis

Reviews: 1

BEST Doggie Daycare!

My dog, Gracie, LOVES Pets Playhouse on Ponce. She has learned the word "daycare" and gets very excited the mornings that she knows she's going. She whines as we get closer and bounds into the door and up onto the owner or other staff member that is working the desk. She goes once a week and absolutely loves the staff, loves the dogs, and I get peace of mind because I can watch her (on their several webcams) and see for myself that she's having a great time and that the staff is active with the dogs. It's also the only place that I found in looking around that has a real outdoor area that has trees and shade and isn't just a small unshaded concrete pad - and I really don't want Gracie getting into the habit of going to the bathroom on a concrete pad. I cannot say enough good things about Pets Playhouse and don't understand any of the negative comments that I've seen - I have been nothing short of impressed and completely happy with Gracie's experiences here. Gracie spent one miserable day trying a different daycare, one that didn't slowly integrate new dogs into the mix, and her next daycare trial was at Pets Playhouse - she has LOVED it there since Day 1. To me, her recommendation is more meaningful than mine - or anyone else's for that matter - and she gives it 5 stars :)

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4879083

Reviews: 1

best value for boarding bonus daycare

I have used pets playhouse on ponce for 2 years, since it opened. I recently moved away and needed to board my lab. I visited several kennels in my area but none compared. They were dark, confined and noisy. Also 5 min. walks were an extra charge and baths for 25.00 were mandatory. I struggled with going to have a good time on vacation and my dog not enjoying her 9 days at the kennel. So I decided to drive an hour to use pets playhouse and I am glad I did. She gets exercise and interaction with other dogs and I have peace of mind.

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doglove

Reviews: 1

Outstanding

Hands down, the best doggy daycare in Decatur area! May even be the best in the Metro area. The staff are nice, personable and attentive to pets. My dog loves it. The facility is clean and well-kept. It does not smell like dog poop when you walk in the door; something I can really appreciate. The proprietor always has pet appreciation events and you get to see everything the facility has to offer. This is a top-notch daycare and boarding facility. I'd recommend it without hesitation.

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travelwritergal

Reviews: 1

Pets Playhouse is the Best!

I really love Pets Playhouse. I've been taking my dog there almost since it opened, and she absolutely loves it. They have a webcam, which is super cool, we can watch her play all day! She comes back from daycare and from boarding always very happy and healthy looking. Everyone there knows her by name, the staff is great.

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Jalbert357

Reviews: 1

Pets Playhouse

We have been taking our dog here for years and are very happy with the service. They have webcams up 24 hours a day so its comforting to know we can always check on out doggie. The staff know her by name and shes always excited to go play. Id ask her for more input but shes passed out on the floor snoring from her daycare session yesterday.

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kh1021989

Reviews: 1

The Dogs Love Pets Playhouse on Ponce

My dogs absolutely love Pets Playhouse on Ponce. Everytime we pull up in the car, they know exactly where they are. They have so much fun at daycare and are pooped at the end of the day. The management and staff are awesome! Not only are they personable, but they are the only ones I will trust with my dogs. Lilly is skiddish around men, but she loves everyone at Pets Playhouse and is never skiddish. They are the only facility in the Decatur area with as much wooded, outside area, which is one of the main reasons I like it. I also really like how the staff actually interacts with the dogs. I have only taken them one other place and I hated how they only stayed inside and took huge dumps on the concrete play area floor; it also is amazing how much the staff at other locations either just talk to their coworkers or completely ignore the dogs. Pets Playhouse has great customer service, actually likes the dogs, and knows what their doing. Lilly and Riley also love to stay there overnight for boarding, they get VIP treatment, without having to pay VIP price. Take your dogs to pets playhouse on ponce. I have never encountered or had friends/family encounter some problems that are posted on here--they actually care about your dogs, so I find some stuff hard to believe. It's the best place in Decatur.

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Livelongandprosper

Reviews: 2

My poor dog, stay away!

Picked up my dog Sunday from this place and I was horridfide. My dog stunk of urine, had a cut on his belly, and was scared out of his mind. I don't know what they did to him, but I will never be back.

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LorettaBB

Reviews: 1

Pets Playhouse on Ponce is Pet's Paradise

There is no place that takes better care of pets than Pets Playhouse on Ponce. Richard is the perfect owner for the penthouse for pets! He and his staff treat Sheba as is she were family. Every time she even thinks she is going there it is like an eposide of "Dog's Gone Wild." We have to calm her down to put the leash on her. Then on the way over she is running from one side of the car to the other. Once we get into the place she makes a break for the area to see her friends! I can't say enough about Richard and his staff. My husband Joe, wouldn't even consider leaving Sheba with anyone else but Richard. Every dog owner should make haste to follow them on Facebook in order to follow the specials and events!

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