The owner needs some customer service training. Had to wait for service last time was there and no one came to greet me. The groomer was on the phone while working on a dog! There are better groomers in the city...I am going to Pet Set (recommended by a friend).
Posted: 7/03/2012 • Link to this review
I wish I could give negative stars in my rating this was a horrible experience. They let someone walk out of the salon with my dog, and did not question it. Luckily I pulled up when this lady was walking out with my dog. Apparently this happens a lot there b/c when I went in to confront them about this they said that it actually happens a lot there, when dogs look similar. Ohh and my dog looked nothing like the lady that tried to kidnap my dog's dog.
Posted: 5/17/2011 • Link to this review