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PetSmart

(770) 343-8511 www.petsmart.com »

6370 N Point PkwyAlpharetta, GA 30022   map »

Business overview

Reviews

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Grooming Manager is the best!, 2/16/2012

I take both my Siberian Huskies to see the grooming manager, Jillian. I do the express groom so I can stay with my babies. My female can be quite difficult but Jillian handles her just fine! They... always look great after they're done. However, Jillian will be the ONLY groomer at that location to touch my dogs. The other staff is loud, unprofessional, rude and not helpful. I will continue going only because of Jillian and there is a note made that only she can even touch my dogs.

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Caution, 5/30/2011

We've been taking our small furbaby, Sophie for grooming for quite some time. Alot of the time, her cut wasen't up to my expectations, except from one groomer.So we insist on having Jillian, the... grooming manager to take care of Sophie

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Displaying 1-9 of 9

Reviews

HuskyLover247

Reviews: 3

Grooming Manager is the best!

I take both my Siberian Huskies to see the grooming manager, Jillian. I do the express groom so I can stay with my babies. My female can be quite difficult but Jillian handles her just fine! They always look great after they're done. However, Jillian will be the ONLY groomer at that location to touch my dogs. The other staff is loud, unprofessional, rude and not helpful. I will continue going only because of Jillian and there is a note made that only she can even touch my dogs.

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tinkerbelle

Reviews: 32

Caution

We've been taking our small furbaby, Sophie for grooming for quite some time. Alot of the time, her cut wasen't up to my expectations, except from one groomer.So we insist on having Jillian, the grooming manager to take care of Sophie

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ILoveMyKitty

Reviews: 4

Good service

I get all my kitty supplies at this location. They have a large selection and the customer service is good most of the time.

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jujubeez

Reviews: 24

Poor

Very poor service at this location. I'd make the trip to perimeter. Seems very congested and cashiers are not helpful nor are they friendly.

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Katherine7

Reviews: 1

Bad experience- E collar

My 4 year old dog had NEVER given a groomer trouble before going to this PetSmart location! Without contacting me, they used an e-collar on my 10 lb dog, saying he was too difficult to handle. This was nonchalantly mentioned to me when I picked him up. The idea of a frustrated stranger shocking my dog without my verbal permission is too scary. I cannot imagine having to resort to this on a 10 lb dog.

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LorriB82

Reviews: 2

Somewhat Disappointed

Took our rescued collie/shepherd mix for his first full groom. We had already bathed him once at home but found that a bit difficult. He was definitely clean but his nails were longer than I expected with the extra for the Dremel and the hair around his paws was messy and over long.

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Joe Vitetta

Reviews: 1

Grooming Salon

The results from my dogs day at the groomers came back with a shaved dog and uneven cut and overall not what I expected. I would definitely not recommend.

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Reviewer80

Reviews: 47

Best Petsmart in Atlanta

The store is huge and impeccably clean. You would never know they let animals in there (unlike other locations). The staff love animals and will stop their work just to play with your pet and make them feel at home. I live in downtown but I cheerfully make the trip to visit this store!

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yoreview

Reviews: 26

Don't use their groomers

Their groomers are not professionals. Guess you have to go to a private one and pay more to get better service for your dog.

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