Pet owners beware. Pete and Macs has the highest quality, most expensive facility around, but has inept management that often puts pets and employees in danger. Their pet to employee ratio is advertised as 35 to 1 - one of the highest in the area - but since they are chronically understaffed, even that number is often exceeded during daycare. It is not uncommon to see 1 employee supervising 50 to 60 dogs in their outdoor play area. In the evenings, they put all boarding dogs out together regardless of size or temperament. This often puts small dogs in danger of being stepped on, chased, or bitten by larger, more aggressive dogs. They have a manager living on site, but that person is not responsible for checking on the animals at any time after hours. Dogs do not get out to go to the bathroom between 5pm and 8am - 16 hours! Dogs who can't make it have to go to the bathroom in their kennels and often step or lay in their own feces and urine. Having to "hold it" that long is especially distressing to dogs that are housebroken. Don't even think about paying the $5 per day for an "extra 20 minute exercise period" - your dog won't get it.
Posted: 12/12/2008 • Link to this review