Petsmart

(770) 432-8250

2540b Hargrove RoadSmyrna, GA 30080 map it »

Save to my favorites »

Business overview

The millions of dogs groomed and bathed each year in PetSmart salons are pampered at the hands of pet stylists who must complete a rigorous PetSmart safety certification process. With 1,500 accredited pet training instructors, grooming isn't just about a fabulous "do," it's also about keeping pets happy and healthy with services including expert nail trimming, ear cleaning and teeth brushing. In addition to ensuring that pets are happy, well-behaved members of the family, the classes help solve.. obedience problems. And with the SmartPet Promise(SM), training customers are guaranteed 100 percent satisfaction or they can take the class again for free.

PetSmart PetsHotels, our overnight boarding and daycare facilities for dogs and cats, offer an exclusive promise, featuring caregivers who are hand-picked for their love of pets and are on the premises 24 hours a day.

VIEW MORE »VIEW LESS »

Reviews

View More »

Will keep coming back!, 2/29/2012

The staff is super nice and helpful, they literally are there to help you and don't mind at all! The store is very clean!! Well kept despite the fact that little pets are coming in and out all... day. I have been able to find everything plus more of what I have been needing for my pets from a new home for my turtle Karl to black oil sun flower seeds for Gary the dove. Oh and toys for my pug family! Will keep coming back! FYI they have classes to train your four-legged babies :)

VIEW MORE »VIEW LESS »

grooming horror, 8/11/2011

I come here with my kids on a regular basis and I have never seen anything like I saw this past weekend.My kids and I were watching the dogs get their hair cut and One of the groomers was being very... rough with the dog to the point where I had to shield my childrens eyes. My daughter started crying because she heard the dog screaming. I asked an employee what her name was and they said her name was Emily. I will never bring my dog or children here again because I think they abuse pets here. She should not be grooming or be abusing pets. My friend has also had a horrible experience recently, her dog came home from the grooming salon and her dog limped on his front right paw for the rest of the week, she called petsmart and spoke to the salon manager and she told her that her dog was awful and he was probably just sore from being groomed, she was no help at all and was actually very rude. This store is awful the people abuse animals and they are not friendly at all.

VIEW MORE »VIEW LESS »

Displaying 1-15 of 15

Reviews

Trina2davis

Reviews: 4

Will keep coming back!

The staff is super nice and helpful, they literally are there to help you and don't mind at all! The store is very clean!! Well kept despite the fact that little pets are coming in and out all day. I have been able to find everything plus more of what I have been needing for my pets from a new home for my turtle Karl to black oil sun flower seeds for Gary the dove. Oh and toys for my pug family! Will keep coming back! FYI they have classes to train your four-legged babies :)

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

SheilaGR

Reviews: 1

grooming horror

I come here with my kids on a regular basis and I have never seen anything like I saw this past weekend.My kids and I were watching the dogs get their hair cut and One of the groomers was being very rough with the dog to the point where I had to shield my childrens eyes. My daughter started crying because she heard the dog screaming. I asked an employee what her name was and they said her name was Emily. I will never bring my dog or children here again because I think they abuse pets here. She should not be grooming or be abusing pets. My friend has also had a horrible experience recently, her dog came home from the grooming salon and her dog limped on his front right paw for the rest of the week, she called petsmart and spoke to the salon manager and she told her that her dog was awful and he was probably just sore from being groomed, she was no help at all and was actually very rude. This store is awful the people abuse animals and they are not friendly at all.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

heymobu7

Reviews: 1

Worst Petsmart Ive ever been to. STAY AWAY!!!!!

Twice in a row now I have taken my lab into banfield pet hospital to get a pedicure, both times she left with bloody paws and the last time they told me I would need to pay a restraining fee of 17 dollars. My dog probably needs restraining bc your cutting her paws. Rude employee's who dont care about the animals . I will never trust petsmart agian after my experience

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

chelle8265

Reviews: 2

0 Stars

It used to be a good place to get my dog's nails trimmed. After a year of doing it myself, I decided to stop by to have them do it. They now take the dog to a back room rather than on one of the tables in the front, and there are no windows. It was extremely loud with lots of barking and crying and what sounded like a loud generator noise. The music was cranked, and there was poop on the floor. My dog came out looking terrified. His eyes were as big as saucers and he couldn't WAIT to get out of there. When he came out of the back room he was greeted by a 150+ lb dog who barked and lunged at him. They told me they had to hold him there until I paid. I said NO WAY and got him out of there asap. I will NEVER take my dog there again. Is it a coincidence that the next day he was vomiting and had terrible diarrhea???? I've since spoken to a couple of neighbors who also refuse to take their dogs to their grooming facility. One of the employees even said she wouldn't take her pet there!!!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Lavendergirl

Reviews: 2

One Stop Shopping

PetSmart at Hargrove has become my one stop shopping for all my pet needs, including day camp. The staff is caring, loving and attentive and understanding of the particular needs of particular dogs. My Shiba will utilize the hotel facilities while I travel overseas and not once will I worry about his safety or care. I can rest assured he will be well taken care of. The only service/supplies I will not choose to participate is the vet services. Although I have no experience with that service, I prefer his Riverview vet.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

PlayVB

Reviews: 32

Visit the PetsHotel

I have been taking my dog here since day 1 of thier opening. Great staff...they really love animals. My dog gets excited every time I have to board him...he knows he will play all day!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

BeardedDragon

Reviews: 259

Cobb petsmart

It is an OK store. It is large and clean. They have lots of live reptiles. We like going there to check on their birds and reptiles. Cashiers are friendly. Service is quick.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

NicoleC

Reviews: 24

Good place....

I go there all the time. I get all of my dog's products from PetSmart and we have insurance through Banfield. I do not use the boarding facilities there.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

suzanne_atl

Reviews: 7

BEWARE OF BANFIELD VET PRACTICES

This review is no reflection on Petsmart - just Banfield vet practices. Please beware of Banfield's tendency to over vaccinate animals. I would never recommend anyone use ANY Banfield facility, particularly this one. Do not use a vet who prefers animal drop offs vs. appointments. You should take an active role in all vet appointments - just as you would with a human child. Ask questions and do not solely rely on the vet to make your animal's health decisions. The person in a white coat does not always have your pets best interest at heart.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

mobius1

Reviews: 8

Good Place

This Petsmarts always seems active. The prices for grooming seem reasonable and I can usually find what I need from here.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

A. W.

Your average discount pet store

This PetSmart is nothing more than your average discount pet store. Parking can sometimes be hard as there are a number of other stores nearby in thi...

  • Overall
  • Quality
  • Service
  • Value

shesleuth

Reviews: 8

Well staffed

When we need supplies for our pets, this is one of the best places in Atlanta to head. The facility is well staffed with knowledgeable and helpful people. Great selection of products at the right price.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

hopper1430

Reviews: 8

My Dog Won't Go Anywhere Else!

From dog food to grooming to overnight boarding, I only take my little cocker spaniel to this Petsmart. The people in grooming recognize my dog by name, and always go out of their way to make sure he is happy. The people at PetsHotel are amazing and some of the best 'animal people' I have ever been around. I trust them with my dog 110%.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

runnin4love

Reviews: 15

Great Store for Pets

This store has everything and more you want for pets.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

TrishS

Reviews: 9

AWESOME FOR ALL OF YOUR PET NEEDS

Petsmart is terrific - my dog loves to take a trip there. Everything is clean and organized. My puppy was enrolled in "Puppy School" - it taught me a lot about caring for a dog. Petsmart is the best invention for animal owners.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO