6 weeks work has been completed and still no rebate check like they promised. I have made NUMEROUS attempts to call and left NUMEROUS messages with zero response. Liberty Mutual is aware of this problem and even made attempts to contact them as well. I was told once they received payment, check would be in the mail. STILL NOTHING!!! CAUTION!!!
Posted: 10/13/2011 • Link to this review
Technician was prompt, and did an excellent job replacing my windshield. A minor issue came up, and was handled immediately not by one, but both principals of the company. That shows that they care about their reputation and the quality of their work. Don't go with anyone else but these guys!
Posted: 8/04/2011 • Link to this review
After waiting for multiple days to get an appointment, we then were called twice throughout on the day of installation "informing" us they were running late. Finally, a third call insisting a different day with no recourse. We told snide "Danelle" to shove it and went with someone else...but only after asking what they were going to do to make it right., no offers except a chill over the phone. And no, I'm not unclear how this went down, it was today. I plan multiple bad word of mouth on top of this review...bad PR is a B Itch. GL!
Posted: 10/01/2010 • Link to this review
I had the pleasure of talking with Matt while he was doing windshield repair for me in Phoenix. Personable guy, professional service, prompt, accurate and experienced; Matt told me he probably installs 800 windshields a year and he's been doing it over 10 years. This guy is quick and professional; don't risk a windshield installation with anyone else in Phoenix. Tell 'em TheTicketGuy sent you.
Posted: 6/10/2009 • Link to this review
yesterday was a busy day for me! I was driving behind someone and got a rock hit into my window, (dont you hate that) it was so large I honestly could not see straight, I had to pull my head to the side to drive home. I called these guys out they were at my house with in 3 hours. My window was replaced and done.! Great job!!
Posted: 8/28/2007 • Last edited: 7/23/2010 • Link to this review
I have dealt with many auto glass repair shops , as we all have because we live in the desert.From making the service call to them actually comeing to repair my windshield they were very professional. They contacted my insurance for me and drove quite a distance to my work. I would defianatly use their service in the future.
Posted: 7/28/2007 • Last edited: 1/02/2008 • Link to this review
All of our Auto Glass Technicians are NGA certified. They strictly adhere to the Federal Vehicle Safety Standards that apply to windshield and stationary glass retention, due to the important role glass plays in the structural integrity of todays vehicles