I was married last summer and my husband and I decided on using Photography from the Heart. Looking back we really wish we had not. Before our wedding we were really excited to have Tanya as our photographer and during the wedding she was great. It was after the wedding that we really ran into problems with her. She does not answer her phone or return phone calls. When she did pick up her phone she was very rude to myself and my mother who had paid for her services. Photography From The Heart does not value their customers or have a level of customer service that is acceptable. She lost half of our wedding photos and lied to us about it for four months. When she finally came clean about the photos that were ruined or lost she promised us that she would make up for it by sending us a free bond photo album, but she never followed through with her promise. We never recieved the photo album. Most of the photos she took are of my dress only, my head was cut out of the majority of them. My husband and I would not recommend her services to anyone. Our wedding was perfect except for our photographer.
Posted: 6/16/2010 • Link to this review