I went to Physician Laser center after purchasing a groupon for hair removal. I was very disatisfied with their service. First of all, the front desk staff is very rude. When I first walked in, they completely ignored me. I had to interupt their personal conversation and was told to sit down. My technician was nice the first few times but, when my hair wasn't responding as she wanted, she turned up the level of the machine. The big problem with this is when she did it she singed off a rather big section of my eyebrow! The worst part is she didn't even tell me about it and I went out and ran errands and didn't realize until I got home that I looked like a freak. I can understand mistakes but how can you not tell your client that they are missing a big chunk of their eyebrow???? Thankfully, my eyebrow grew back but I will definitely not be going back.
Posted: 5/27/2011 • Link to this review