I just purchased my first piano, and PianoWorks was absolutely outstanding to deal with every step of the way. The dealer was incredibly knowledgeable and helpful, and never pushy. From my research, the prices that they quote are fair street prices, NOT marked up MSRPs. The selection of pianos was wonderful (everything from very high-end expensive pianos to affordable entry-level pianos, all tuned and well-prepared). Overall, there's not a single thing I could ask for them to change or improve. (I'm especially grateful for the extra time the dealer spent walking me through the different types of pianos, and aquainting me with the "sound profiles" - thank you Pianoworks!)
Posted: 9/23/2009 • Link to this review
We bought a Charles R. Walter piano from PianoWorks in 2004. We shopped around and bought the best quality piano we could afford from the dealer we felt most comfortable with. They are very knowledgeable and are patient with first time buyers. No pressure at all. Joel of PianoWorks sold us our piano and he regularly tunes it for us. We are very happy with our purchase.
Posted: 9/20/2005 • Last edited: 12/02/2009 • Link to this review