Hired them through Kudzu, $580 for $245. Mainly wanted my flower beds weeded. Said right off on phone that they didn't hand pull weeds, had issue with Kudzu posting that. Told him to come by and look and if they couldn't do, then refund my money. Came by, said no problem. Cancelled first day on me, said equipment issues. Second day showed up almost 2 hours late. Essentially, a very botched job. Anything a weed wacker could cut down they did. Cut down flowers, shrubs, feather leaf maple, etc. All monkey grass, needing to be pulled was wacked. Covered most of the mess up with pine straw. They were there 1.5 hours, with 3 men and owner. Owner was pleasant enough. Essentially is you need mowing and weedeater service, they are fine. Anything more intricate, pass.
Posted: 6/14/2011 • Link to this review
I suppose I should have known something was amiss when they cancelled the first day because they had no equipment. That messed up our schedule and should have been enough of a warning. In any event, we rescheduled for the next day and, 30 minutes late, the owner arrives in a truck with 3 guys. The truck had no signage or any hint that Picture Perfect Landscaping was a legitimate business. The owner purports to have degrees in plant science and an MBA from a great northern school. We did not see evidence of that in the quality of the work. To get to the point, they made a mess of our yard. Debris in the lawn, flower beds trimmed with a WEED WACKER, cut leaves and clippings everywhere and wood chips scattered randomly on the lawn, the patio, and the plants. Here is a link to some photo's I took of the mess. tinyurl.com/67rdxy8 This links to a photobucket album. We actually like the owner and I tried to work this out and give Picture Perfect another chance. I've called 4 times over three days and not a word or return phone call. I wonder if it's even a real business or just a guy making a few bucks of Kudzu users.
Posted: 6/11/2011 • Link to this review
I hired them based on their Spring Cleanup ad that stated up to 1/2 acre - which is exactly the total of both my front and back yard equals. When I got home, the bushes looked like someone had half-assed 'tried' to trim them - either uneven or not touched at all! The hollies (3) were only trimmed 3/4 of the way, the tops were not even touched. They did NOT even do anything to the back yard. I called them and they agreed to come back out the next day. Again, when I got home, I couldn't tell if anything had been done. I called AGAIN and was told this time they actually used the LADDER so they could trim the top of the hollies. This time, the back yard was barely touched - they didn't even bother to blow off the walkway - they actually had to walk thru 2 feet of leaves to trim the few bushes they did! They never called to follow up - either the 1st or 2nd time! Unless you want to babysit, manage and supervise these people, do NOT hire them.
Posted: 5/24/2011 • Link to this review
I could not be happier with the service from Picture Perfect. They showed up promptly, worked very hard to clean up my huge mess of a yard in record time, paid attention to the small details and were exceptionally pleasant to deal with.
Posted: 5/02/2011 • Link to this review
Picture Perfect dows the landscaping at my house. They do a great job. I enjoy dealing with their staff. Excellent professionalism. An overall enjoyable experience!!!
Posted: 1/27/2011 • Last edited: 5/24/2011 • Link to this review