Simply put,if I was not present, my family member would have died. Dr. Jeremy Collins in the E.D waiting area informed us that even though my family member had serious life threatning concerns, due to the over capacity, my family member could not be accomadated and stated that Piedmont doesn't like to loose "business" to another competitor. My family member's life was totally disregarded. Seating was gone in the ER waiting area, someone came out and announced that the wait would be hours. Patients test results were being mixed up, etc. This was a total nightmare. To top it off, Piedmont refused to send my family member an apology letter. If you truly care about LIFE, don't waste it by going to Piedmont's ER. Customer service severly lacked and professionalism. I was told by a Piedmont nurse that, she doesn't even go to Piedmont's ER. All the positive reviews on this site are either falsified or from Piedmont staff. I must admit that Piedmont's backbone lies with their speciality physicians. Peidmont's ER is your welcome to your grave!!!! HEED THIS WARNING: DO NOT ENTER!!!!!!
Posted: 9/12/2012 • Last edited: 11/20/2012 • Link to this review
My wife fainted each time they tried to move her out of labor and delivery. Which they tried to do immediately and then two more subsequent times--all with same result. The 2nd time she fainted, she turned super pale with blue lips. I made the simple suggestion that they give her some oxygen until she regains conscientiousness (you know, with that tubing they put in your nose) and the bedside nurse and then the charge nurse both took a turn telling me it was NOT my place to make suggestions. This was our 2nd baby at piedmont with a number of years separating each birth. What a difference time makes. We had one wonderful RN and 3 RNs that well, where at best, indifferent and mostly where no where to be found. After that first frightening night, where they simply slapped her on a stretcher and carted her over to mother and baby, my wife asked the nurse about doing a sids bath. The nurse seemed to not know what we where talking about and then finally had a tech drop of the plastic tub in the room. At no point did anyone offer to help her take her first sids bath or explain to us how to use it despite us having beep the call bell several times over an eight hour shift. The problems described in the media that Piedmont seems to be having are clearly evident all the way down to the bedside and elsewhere. For example, they went from 3 lactation consultants to 1. Conclusion: The drive to Northside Hospital is totally worth it.
Posted: 6/12/2012 • Last edited: 11/20/2012 • Link to this review
We had a nightmare experience with Dr. Scott Johnson, Medical Director of Neonatal Services at Piedmont. He gave us the impression he is an unhappy person and finds his job a chore. If you ask too many questions -- or worse, disagree with him -- look out! He was rude, abrasive, and sarcastic with us. There are plenty of great doctors and nurses at Piedmont Hospital, but this man left us fearing for our baby's safety. We've been long term, loyal Piedmont customers, but because of Dr. Johnson we'll always seek heath care from other providers.
Posted: 5/27/2012 • Last edited: 11/20/2012 • Link to this review
The nurses were great and gave you as much time as you needed. The food was great and you could order how much you wanted and the crushed ice was better than Sonic. Like this FB fan page for those who gave birth at Piedmont Hospital! I loved Piedmont and the nurses! I delivered in midtown. Join and like this FB Fan Page "I had my baby at Piedmont Hospital"
Posted: 7/21/2011 • Last edited: 11/20/2012 • Link to this review
I had my daughter at Piedmont hospital and had a wonderful experience. The labor and delivery nurses were wonderful as well as the doctors. The food was actually good and the staff was very friendly and attentive.
Posted: 4/09/2010 • Last edited: 11/20/2012 • Link to this review
I have stayed at Piedmont at least 3 times and I can't say that I have ever had an exceptional stay. It is so over rated it is a joke. The ER is so jaded and I have been sent home almost 2 times with some serious problems but "to them" everything looks great! The only reason I ever go there is a couple of my MD's practice there and I have no choice but I DO have a choice and I won't choose to go to Piedmont again. The rooms aren't great, some of the staff are nice but the ER staff are a joke as are the MD's. Some of the internist on the floor are pretty pathetic also. Don't seem to really know whats going on the hospitalist do not. Get em in and out! It doesn't matter whether you are ready or not. It would be so much better if they would actually live up to "THEIR PROMISE" and take care of the patient and listen. People aren't coming here to pay thousands of dollars because they are bored, I mean thats a new car! Work on your ethics all the way around and work on getting your staff to remember all cancer's aren't the same and neither are patients so look at them as individuals.
Posted: 1/19/2010 • Last edited: 11/20/2012 • Link to this review
I am 8 months preganant and my ob/gyn sent me to have tests done to evaluate shortness of breath. I was there for 6 hours. My nurse wouldn't respond to my calls from the room...after 2 hours of waiting in the examining room I got dressed and went to find her. I had to remind her that i was 8 months pregnant and had had no food or drink for over 6 hours. To my surprise, she was very irritated and confrontational with me (and this is the first time i had complained in the 6 hours i had been held there). I felt more like I was at the DMV than a hospital. I have a really bad feeling about going back there for labor and delivery.
Posted: 4/01/2009 • Last edited: 11/20/2012 • Link to this review
I felt like I got excellent patient care at Piedmont during two surgeries - one in 2006 and another in 2007. My only complaint is the time it took them to register me at my pre-surgery appointment. I spend over an hour in the waiting area.
Posted: 8/01/2008 • Last edited: 11/20/2012 • Link to this review
Simply put, Piedmont is the "Ritz Carlton" of hospitals in Atlanta. Exceptional care and service. I had two babies there, including one preemie in the NICU. Staff is amazing, food is unbelievable and care is top-notch.
Posted: 11/16/2007 • Last edited: 11/20/2012 • Link to this review
I can't say enough good things about Piedmont. I had open hear surgery there and stayed in the hospital for 6 days. EVERYONE was friendly, caring, professional, and had a smile. NO ONE seemed preoccupied, unhappy, or unwilling to help in any way. Nurses, Food Service, and everyone else were way above my expectation.
Posted: 2/10/2007 • Last edited: 11/20/2012 • Link to this review
We knew my child had a congenital heart defect before he was born and when I arrived at the hospital everyone was wonderful and called all of the specialists needed. Some complications occured during the birth and an emergency c-secton was needed. Everyone was calm and made sure we were ok. We would not have asked for a better way for our son to start his delicate life
Posted: 3/06/2006 • Last edited: 11/20/2012 • Link to this review