A native Georgian, Pete Pike became interested in the nursery business in the mid-1950s. He started his business with three employees and a 200 ft. by 200 ft. location on Highway 41 in Marietta, Georgia. Times were so hard in those days that he and his employees borrowed water and restroom facilities from the gas station next door. Today, Pike Nurseries is comprised of 400 employees in the peak seasons at 15 retail stores in Atlanta and Charlotte, a landscape installation/design service and a.. planting service.VIEW MORE »VIEW LESS »
I went to Pike's on 07/09/12. I was hoping to exchange an Elephant ear bulb that never was fit to plant. It was hollow and mushy feeling. I also wanted to exchange a dead Sunflower plant for another one. I also wanted some education on the Sunflower. What I got was no customer service and no exchanges. A young man at the register told me they did not do exchanges. I told him the lady that checked me out said if some of the bulbs don't come up, to bring them in and they would exchange them for me. I had my receipt that showed a total of 32 bulbs that trip. I can tell you it wasn't cheap. He told me that they only exchanged trees and shrubs. Puzzled, I asked him why am I getting two different policies from two different employees and all he had to offer was shrugging his shoulders (I don't know.) Maybe they need to post their policies. I felt angry, disappointed, and frustrated because I've spent a lot of money in this business! Step Up PIKES! I will shop elsewhere next time because if I'm paying premium cost I should get premium service.
Posted: 7/11/2012 • Last edited: 7/18/2012 • Link to this review